RETRACTED: Analysis of the barriers affecting the quality of electronic services of libraries by VIKOR, FMEA and entropy combined approach in an intuitionistic-fuzzy environment
- 19 April 2018
- journal article
- retracted article
- Published by SAGE Publications in Journal of Intelligent & Fuzzy Systems: Applications in Engineering and Technology
- Vol. 34 (4) , 2441-2451
Abstract
Advancement of information technology and its entry into the daily lives has transformed many traditional methods. With the introduction of electronic library services the quality of service provision became important for the evaluation of the electrKeywords
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