Combined rough set theory and flow network graph to predict customer churn in credit card accounts

This publication has 23 references indexed in Scilit:

• Separating financial from commercial customer churn: A modeling step towards resolving the conflict between the sales and credit department
  Expert Systems with Applications, 2008
• Toward a hybrid data mining model for customer retention
  Knowledge-Based Systems, 2007
• Subscription fraud prevention in telecommunications using fuzzy rules and neural networks
  Expert Systems with Applications, 2006
• The state of CRM adoption by the financial services in the UK: an empirical investigation
  Information & Management, 2005
• An Application of Support Vector Machines for Customer Churn Analysis: Credit Card Case
  Lecture Notes in Computer Science, 2005
• An LTV model and customer segmentation based on customer value: a case study on the wireless telecommunication industry
  Expert Systems with Applications, 2004
• Goal-oriented sequential pattern for network banking churn analysis
  Expert Systems with Applications, 2003
• Incorporating the rough sets theory into travel demand analysis
  Tourism Management, 2003
• The class imbalance problem: A systematic study1
  Intelligent Data Analysis: An International Journal, 2002
• Knowledge discovery in marketing
  European Journal of Marketing, 2001