There’s an App for That: Context, Assumptions, Possibilities and Potential Pitfalls In the Use of Digital Technologies To Address Refugee Mental Health

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Abstract
The number of refugees is increasing (UNHCR, 2019). The experiences of refugees are linked to impaired mental health yet, this population faces barriers to accessing mental health support (Shannon et al., 2016). Digital mental health interventions are increasingly recognised as an avenue for overcoming these barriers (WHO, 2017). The present paper begins by introducing the area of digital approaches to mental health and developments in this area targeted at refugee populations specifically. We then take a step back to look at the wider picture of refugee mental health and technology. Drawing on Toyama’s Law of Amplification (2011; 2015) - that successful technical interventions amplify the intent and the capacity of the people involved - we discuss the importance of context, exploring the assumptions, possibilities and potential pitfalls in the use of digital technologies for addressing refugee mental health. We conclude that by collaborating with refugee populations, placing them at the centre of the design process for digital mental health interventions, we stand the greatest chance of creating the most useful tools.

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