The formation of passenger loyalty: Differences between ride-hailing and traditional taxi services
Authors:
- Duy Q. Nguyen-PhuocDNDuy Q. Nguyen-Phuoc
- Phuong Thi Kim TranPTPhuong Thi Kim Tran
- Diep Ngoc SuDSDiep Ngoc Su
- Oscar Oviedo-TrespalaciosOOOscar Oviedo-Trespalacios
- Lester W. JohnsonLJLester W. Johnson
- 1 July 2021
- journal article
- research article
- Published by Elsevier in Travel Behaviour and Society
- Vol. 24, 218-230
Abstract
No abstract availableKeywords
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