Tools Facilitating Multi-sensory Product Design

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Abstract
During user–product interactions, all sensory modalities are open to receive information. Therefore, sensory impressions obtained through hearing, seeing, touching, tasting and smelling may all contribute to the user's product experience. This paper gives an overview of tools that can help designers to determine and obtain the desired forms of sensory stimulation for their designs. We discuss these tools along four topics: sensitizing designers, sampling objects with sensory qualities, making and using sensory building blocks, and communicating with others. For each topic and each modality, multiple tools are discussed that can all contribute to a multi-sensory design approach. Using this approach provides designers with ideas for new product functionalities and new ways to provide sensory feedback during user–product interaction. In addition, it improves coherence in the experiences that their designs evoke.

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