Evaluating the digital divide in public transport services: A natural language processing analysis of user experiences in Birmingham
Open Access
- 19 August 2026
- journal article
- Published by Elsevier in Computers, Environment and Urban Systems
- Vol. 130
Abstract
No abstract availableFunding Information
- Royal Society (IES\\R3\\243253)
- Birmingham City University (Dean's PhD scholarship 2022/2023)
- University of Birmingham
- Nanjing University
- Wellcome Trust (228268/Z/23/Z)
This publication has 45 references indexed in Scilit:
- Analyzing public response to wildfires: A socio-spatial study using SIR models and NLP techniquesComputers, Environment and Urban Systems, 2025
- Using large language models to facilitate academic work in the psychological sciencesCurrent Psychology, 2025
- The digital divide in shared bicycle use: Does smart mobility technology reproduce transport inequality?Cities, 2025
- Disparities in public transport accessibility in London from 2011 to 2021Computers, Environment and Urban Systems, 2024
- How has digital participatory mapping influenced urban planning: Views from nine planning cases from FinlandComputers, Environment and Urban Systems, 2024
- “Who can I ask for help?”: Mechanisms behind digital inequality in public transportCities, 2023
- Free and open source urbanism: Software for urban planning practiceComputers, Environment and Urban Systems, 2022
- Dynamic-IMD (D-IMD): Introducing activity spaces to deprivation measurement in London, Birmingham and LiverpoolCities, 2022
- Sentiment analysis of public services for smart society: Literature review and future research directionsGovernment Information Quarterly, 2022
- Mobile application for bus operations controlled by passengers: A user experience design project (UX)Case Studies on Transport Policy, 2021