The Minimal Manual

Authors:
  • JCJohn M. Carroll
    John M. Carroll
  • PSPenny L. Smith-Kerker
    Penny L. Smith-Kerker
  • JFJames R. Ford
    James R. Ford
  • SMSandra A. Mazur-Rimetz
    Sandra A. Mazur-Rimetz

Abstract
The Minimal Manual was designed to address difficulties people have with state-of-the-art self-instruction manuals in learning to use powerful computing devices. It is briefer; it helps learners to coordinate their attention between the system and the manual; it specifically trains error recognition and recovery; it better supports reference use after training. In two experiments, the Minimal Manual was shown to afford more efficient learning progress than an otherwise comparable, commercially developed self-instruction manual, and was superior in the specific areas predicted by its design.

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