Measuring and managing customer service in industrial firms
Authors:
- Michael H. MorrisMMMichael H. Morris
- Duane L. DavisDDDuane L. Davis
- 30 November 1992
- journal article
- Published by Elsevier in Industrial Marketing Management
- Vol. 21 (4) , 343-353
Abstract
No abstract availableThis publication has 20 references indexed in Scilit:
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