When Values Collide

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Abstract
This paper reports on an analysis of qualitative data accrued across four research studies that addressed the experiences of field instructors in evaluating students and providing corrective feedback when necessary. Findings suggest that while tools for field evaluation are increasingly attempting to provide standardized, objective, and “impartial” measures of performance, these evaluations nevertheless occur within a professional and relational context that may undermine their value. As social workers, field instructors are guided by the professional values of respecting diversity, focusing on strengths and empowerment, advocating for vulnerable individuals, and valuing relationships as avenues for growth and change. By placing field instructors in a gatekeeping role, the university requires them to advocate for particular normative standards of professional behavior and to record a negative evaluation for a student who fails to achieve or adhere to these normative standards. Such activities can...

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