Public transportation training enhances knowledge and confidence for using the bus among older adults: A descriptive qualitative study

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Abstract
Background: Many older adults avoid using public transportation (PT) due to a lack of information and skills. TanGo provides both information and support to tackle this issue. This study investigates the effectiveness of the TanGo training program in assisting older adults in utilizing PT. This study aimed to (1) explore older adults' perceptions and experiences of PT use after completing TanGo, and (2) examine the reasons for not using PT after completing TanGo.Methods: Participants were recruited using a qualitative design through convenience sampling and semi-structured individual interviews. Thematic analysis using the Consolidated Framework for Implementation Research (CFIR) was conducted.Results: Ten participants (7 females), with an average age of 82 years, who had previously completed TanGo, reported improved knowledge and confidence in using PT after the program. However, some suggested shortening the program and reducing information overload.Conclusion: Older adults expressed their satisfaction and increased confidence in using the bus after participating in the TanGo program. The study highlights the importance of adapting this program to external and internal contexts, as well as to the capabilities of the older adults.

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