Improving Responsiveness
Authors:
- Keon S. ChiKCKeon S. Chi
- Harry P. HatryHHHarry P. Hatry
- John E. MarcotteJMJohn E. Marcotte
- Therese van HoutenTHTherese van Houten
- Carol H. WeissCWCarol H. Weiss
- 1 May 1999
- journal article
- Published by JSTOR in Public Administration Review
- Vol. 59 (3) , 278