Contractual Dimensions and Buyer-Supplier Perceived Risk: the Moderating Role of Information Technology Integration.
Open Access
- 1 January 2019
- conference paper
- Published by HICSS Conference Office
Abstract
The contract is widely conceived as an effective approach to decrease risk perception and resolve disputes. However, previous literature on the link between contracts and risk perception is contradictory, wherein both positive and negative findings exist. This study provides a novel insight about the mechanism of contractual dimensions and considers the boundary conditions of information technology (IT) integration. Data collected from 225 retailers of a manufacturer support most hypotheses. Specifically, contractual complexity has a positive influence on relational risk, and contractual recurrence has a negative influence on both performance and relational risk. This study further reveals the positive moderating effect of IT integration on the influence of contractual complexity on relational risk and the negative effect of IT integration on the influence of contractual recurrence on relational risk and performance risk. Implications and limitations of the study are discussed.Keywords
This publication has 31 references indexed in Scilit:
- Information technology-enabled interactions, mutual monitoring, and supplier-buyer cooperation: A network perspectiveJournal of Business Research, 2017
- The influence of inter-firm IT governance strategies on relational performance: The moderation effect of information technology ambidexterityInternational Journal of Information Management, 2017
- The impact of cultural differences on buyer–supplier negotiations: An experimental studyJournal of Operations Management, 2014
- Managing contracts for fairness in buyer–supplier exchangesStrategic Management Journal, 2013
- The influence of relational experience and contractual governance on the negotiation strategy in buyer–supplier disputesJournal of Operations Management, 2012
- Shadow of the contract: how contract structure shapes interfirm dispute resolutionStrategic Management Journal, 2010
- Relationship stability, trust and relational risk in marketing channels: Evidence from ChinaIndustrial Marketing Management, 2008
- Predicting and measuring alliance performance: a multidimensional analysisStrategic Management Journal, 2007
- Inter‐organizational communication as a relational competency: Antecedents and performance outcomes in collaborative buyer–supplier relationshipsJournal of Operations Management, 2007
- Social exchange in supply chain relationships: The resulting benefits of procedural and distributive justiceJournal of Operations Management, 2005