Making Sense of AI-Infused Systems. Framing Current Design Challenges
Open Access
- 19 January 2025
- book chapter
- Published by Springer Nature
- p. 7-23
Abstract
The chapter portrays the state of the art of AI-infused products, that while offering exciting novelties in terms of user experience, offer present difficulties to exploit their full potential. The core and peculiar qualities of AI-infused products are primarily explored. The chapter further frames the current and unique challenges they present to their design and new interaction paradigms they introduce in the user experience. The chapter finally questions the necessity of a rethinking of traditional UX evaluation methods to accommodate these emerging design challenges.Keywords
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