Analysis of Service Quality Factors in the Elderly Welfare Center Sports Program: Focused on customer satisfaction coefficient and PCSI index using Kano model
Author:
- Hwaryong KimHKHwaryong Kim
- 31 December 2020
- journal article
- research article
- Published by Korea Society of Leisure, Recreation, and Park in Korean Journal of Leisure, Recreation & Park
- Vol. 44 (4) , 105-114
Abstract
No abstract availableFunding Information
- Ministry of Education
- National Research Foundation of Korea (NRF-2019S1A5A8035334)
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