Interaction impacts of corporate social responsibility and service quality on shipping firms’ performance
- 1 July 2018
- journal article
- research article
- Published by Elsevier in Transportation Research Part A: Policy and Practice
- Vol. 113, 397-409
Abstract
No abstract availableKeywords
This publication has 67 references indexed in Scilit:
- CSR and Service Brand: The Mediating Effect of Brand Identification and Moderating Effect of Service QualityJournal of Business Ethics, 2010
- An Analysis of the Measurement of the Shipping Service QualityThe Asian Journal of Shipping and Logistics, 2009
- Does it Pay to Be Good...And Does it Matter? A Meta-Analysis of the Relationship between Corporate Social and Financial PerformanceSSRN Electronic Journal, 2009
- Kansei/affective engineering designThe TQM Journal, 2008
- Strengthening Stakeholder–Company Relationships Through Mutually Beneficial Corporate Social Responsibility InitiativesJournal of Business Ethics, 2008
- Ethics Programs, Perceived Corporate Social Responsibility and Job SatisfactionJournal of Business Ethics, 2007
- Taking Friedman Seriously: Maximizing Profits and Social Performance*Journal of Management Studies, 2006
- Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternativesStructural Equation Modeling: A Multidisciplinary Journal, 1999
- Causation issues in structural equation modeling researchStructural Equation Modeling: A Multidisciplinary Journal, 1994
- Evaluating Structural Equation Models with Unobservable Variables and Measurement ErrorJournal of Marketing Research, 1981