The Experiences and Expectations of Older Adults and Close Family in Nursing Home and Emergency Department Transitions: A Qualitative Study

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Abstract
Aim: To identify the experiences, expectations, and preferred transitional care expressed by nursing home residents and close family, thus mapping perceived barriers and facilitators to improve this identification process. Design: In this study, a qualitative design was employed. Methods: Individual, semistructured interviews were conducted. Data Sources: Interviews of 12 participants (3 residents and 9 close family) were conducted. The data were analyzed using thematic analysis to identify underlying themes. Results: The following three themes were identified: (1) changes in life situations, (2) dimensions of transfer quality, and (3) interactions with staff. Conclusion: Nursing home residents and close family emphasize that proper medical care is necessary. However, this is insufficient without addressing multiple ongoing life changes of individuals transitioning between nursing homes and emergency departments. Yet, this effort to manage life changes is significantly insufficient without the support of healthcare professionals.
Funding Information
  • Norges Forskningsråd (320648)

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