Development of a robust customer satisfaction index for domestic air journeys
Authors:
- Claudia MunozCMClaudia Munoz
- Henry LaniadoHLHenry Laniado
- Jorge CórdobaJCJorge Córdoba
- 1 December 2020
- journal article
- research article
- Published by Elsevier in Research in Transportation Business & Management
- Vol. 37
Abstract
No abstract availableKeywords
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