Understanding e-satisfaction, continuance intention, and e-loyalty toward mobile payment application during COVID-19: an investigation using the electronic technology continuance model
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Open Access
- 6 January 2023
- journal article
- research article
- Published by Springer Nature in Journal of Financial Services Marketing
- Vol. 29 (2) , 318-340
Abstract
This research examined the determinants of e-satisfaction, continuance intention, and e-loyalty regarding the use of mobile payment applications (MPAs). ItKeywords
Funding Information
- BSMRSTU (RC/R/PRO/22/06)
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