The influence of social media marketing, product innovation and market orientation on Indonesian SMEs marketing performance

Authors:
  • KKKhamaludin Khamaludin
    Khamaludin Khamaludin
  • SSSyahriani Syam
    Syahriani Syam
  • FRFebri Rismaningsih
    Febri Rismaningsih
  • LLLusiani Lusiani
    Lusiani Lusiani
  • LALily Arlianti
    Lily Arlianti
  • AHAhmad Fajar Herlani
    Ahmad Fajar Herlani
  • RRRaendhi Rahmadi
    Raendhi Rahmadi
  • VWVina Septiana Windyasari
    Vina Septiana Windyasari
  • FWFita Widiyatun
    Fita Widiyatun

Abstract
The purpose of this study is to analyze the influence of social media marketing, product innovation, market orientation on marketing performance. The study uses quantitative methods and data analysis techniques are based on Structural Equation Modeling using SmartPLS 3.0 software. The sample selection method uses the snowball sampling method. Online questionnaires are sent to 320 SMEs in Banten Province, where 300 responses are used. The results of data analysis show that social media marketing has a significant effect on marketing performance, product innovation has a significant effect on marketing performance and market orientation has a significant effect on marketing performance.

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