The discriminative power of patient experience surveys
Open Access
- 6 December 2011
- journal article
- research article
- Published by Springer Nature in BMC Health Services Research
- Vol. 11 (1) , 332
Abstract
Comparisons of patient experiences between providers are increasingly used as an index of performance. The present study describes the ability of patient experience surveys to discriminate between healthcare providers for various patient groups and quality aspects, and reports the sample sizes required for reliable (comparisons of) provider scores.Keywords
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