Return fees in online retailing - Psychological mechanisms across fee designs and product categories
Authors:
- Kathrin MayrKMKathrin Mayr
- Sarah AmslSASarah Amsl
- Teresa SchwendtnerTSTeresa Schwendtner
- Herbert KotzabHKHerbert Kotzab
- Christoph TellerCTChristoph Teller
Open Access
- 29 November 2025
- journal article
- Published by Elsevier in Journal of Retailing and Consumer Services
- Vol. 89
Abstract
No abstract availableThis publication has 53 references indexed in Scilit:
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