Communication Discrepancies Between Physicians and Hospitalized Patients
Authors:
- Douglas P. OlsonDODouglas P. Olson
- Donna M. WindishDWDonna M. Windish
Open Access
- 9 August 2010
- journal article
- research article
- Published by American Medical Association (AMA) in Archives of internal medicine (1960)
- Vol. 170 (15) , 1302-1307
Abstract
Patient-physician communication is critical in establishing good clinical relationships and improving medication adherence and patient satisfaction.1,2 Patient-centered care promotes full collaboration among physicians, patients, and families, enhances information sharing, helps to ensure a higher level of patient respect and dignity, and contributes to a safe transition on hospital discharge. Despite an emphasis on patient-centered care by many groups, including the Institute of Medicine,3 multiple studies have shown that patients do not know their physicians' names, cannot identify their diagnoses, and are unaware of many aspects of medication management.4-7Keywords
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