Lemon complaints: When online auctions go sour
- 11 December 2012
- journal article
- research article
- Published by Springer Nature in Information Systems Frontiers
- Vol. 17 (1) , 177-191
Abstract
No abstract availableKeywords
This publication has 78 references indexed in Scilit:
- A service-oriented analysis of online product classification methodsDecision Support Systems, 2011
- Eliminating the cyber 'lemons' problem with the e-reputation in e-commerce market: theoretical model and practiceInternational Journal of Networking and Virtual Organisations, 2011
- Validating the search, experience, and credence product classification frameworkJournal of Business Research, 2010
- Fit Does Matter! An Empirical Study on Product Fit Uncertainty in Online MarketplacesSSRN Electronic Journal, 2010
- A typology of complaints about eBay sellersCommunications of the ACM, 2008
- Customer expectations in online auction environments: An exploratory study of customer feedback and riskJournal of Operations Management, 2006
- The Role of Reputation Systems in Reducing On-Line Auction FraudInternational Journal of Electronic Commerce, 2006
- Reputation, Certification, Warranties, and Information as Remedies for Seller‐Buyer Information Asymmetries: Lessons from the Online Comic Book Market*The Journal of Business, 2006
- Adverse Selection in the Wholesale Used Car MarketJournal of Political Economy, 1993
- Information asymmetries: A source of competitive advantage for diversified service firmsStrategic Management Journal, 1990