Demonstrating impact through qualitative research
Author:
- 1 December 2002
- journal article
- Published by Emerald Publishing in Performance Measurement and Metrics
- Vol. 3 (3) , 117-122
Abstract
The paper discusses the assessment of the value and impact of public libraries using social audit as a methodology. It seeks to demonstrate that qualitative assessments are often a more meaningful way of demonstrating the value and impact of a service and its achievement.Keywords
This publication has 4 references indexed in Scilit:
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- Auditing Social NeedsPolicy & Politics, 1992
- Facts and Fears: Understanding Perceived Risk1980
- Judgment under Uncertainty: Heuristics and BiasesScience, 1974