‘Taking Time’ – Extended mental health consultations in a deprived urban general practice: A retrospective descriptive study
Open Access
- 28 May 2026
- journal article
- psychology
- Published by Public Library of Science (PLoS) in PLOS ONE
- Vol. 21 (5) , e0349885
Abstract
Background: Mental health presentations are common in general practice, particularly in socially deprived areas, yet standard consultation times often limit GPs’ ability to comprehensively assess and manage patients presenting with diverse emotional concerns. Such work is also difficult to capture in research, which often relies on coded diagnoses or prescribing data. This study aimed to describe the nature, management, and outcomes of extended mental health consultations in a deprived urban Irish practice. Methods: A retrospective descriptive secondary analysis was conducted on clinical charts for 195 patients who attended 30-minute extended mental health consultations between March 2021 and March 2023. Quantitative data on demographics, presenting complaints, prescriptions, and referrals were analysed descriptively, while clinical notes were systematically categorised to explore the spectrum of emotional concerns. Results: The median patient age was 29.0 years; 63.1% were female, and 69.8% lived in areas below the national average for social deprivation. Anxiety (47.7%) and low mood (42.1%) were the most common presenting complaints. Psychotropic prescriptions were initiated or modified for 37.9% of patients, with SSRIs the most prescribed. Of all patients, 26.7% were referred to psychiatric services and 57.4% were signposted to community mental health supports. Conclusion: The study demonstrated GPs in this deprived urban practice encountered wide range of mental health concerns across all ages and managed substantial proportion entirely within the community. These findings highlight the potential for delivering mental health care in general practice when time and resources are sufficient and underscore the need for better access to comprehensive primary care mental health supports.Keywords
Funding Information
- Irish College of General Practitioners (Post-CSCST Fellowship in Community Mental Health)
This publication has 20 references indexed in Scilit:
- The Lancet Psychiatry Commission on youth mental healthThe Lancet Psychiatry, 2024
- Prepandemic psychotropic drug status in Portugal: a nationwide pharmacoepidemiological profileScientific Reports, 2023
- Cross-sectional analysis of coding, patient characteristics, consultation frequency and pharmacological treatment of adults with severe mental disorders in Irish general practiceIrish Journal of Medical Science (1971 -), 2021
- Barriers and facilitators to GP–patient communication about emotional concerns in UK primary care: a systematic reviewFamily Practice, 2020
- Benzodiazepine and Z‐drug prescribing in Ireland: analysis of national prescribing trends from 2005 to 2015British Journal of Clinical Pharmacology, 2018
- ‘Nobody really gets it’: a qualitative exploration of youth mental health in deprived urban areasEarly Intervention in Psychiatry, 2014
- “This glorious twilight zone of uncertainty”: Mental health consultations in general practice in New ZealandSocial Science & Medicine, 2005
- Managing depression in primary care: another example of the inverse care law?Family Practice, 2002
- Child and Adolescent Psychiatry in General PracticeAustralian & New Zealand Journal of Psychiatry, 2001
- Barriers to Providing Nutrition Counseling by Physicians: A Survey of Primary Care PractitionersPreventive Medicine, 1995