Psychological Harassment, Work Stress and Quality of Life of Health Care Workers: A Bibliometric Analysis Using the PRISMA Method

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Abstract
This article examines the relationship between workplace harassment, stress and quality of life of healthcare workers, and more specifically, nurses. The scope includes an analysis of how harassment and work-related stress affect mental health, job satisfaction and the overall well-being of workers. A comprehensive literature review methodology was used to put together findings from 47 empirical studies in various healthcare settings around the world. The results showed that workplace harassment, including verbal abuse and bullying, is significantly associated with increased job stress, lower job satisfaction and higher turnover propensity. In addition, occupational stress exacerbates mental health problems, leading to burnout and a reduced quality of life. Resilience emerges as a critical factor in mitigating these adverse effects, highlighting the need for resilience-building interventions. The article also highlights the importance of strong institutional policies, effective stress management programmes and supportive work environments to improve health workers’ quality of life.

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