Five main processes in healthcare: a citizen perspective: Figure 1
Authors:
Open Access
- 30 March 2011
- journal article
- research article
- Published by BMJ in BMJ Quality & Safety
- Vol. 20 (Suppl 1) , i41-i42
Abstract
A citizen point of view on the healthcare system, its processes and their improvement is emphasised. From this point of view, five main processes are identified: Keeping Healthy, Detecting Health Problems, Diagnosing Diseases, Treating Diseases and Providing for a Good End of Life. The citizen should be looked upon as a cocreator of value and improvement of these processes.Keywords
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