The most effective indoor environmental quality factors related to worker satisfaction and performance: a case of the administrative office building at Ferdowsi University of Mashhad

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Abstract
The influence of the office environment on employees has attracted inter-disciplinary research attention. This study investigates the differences in worker satisfaction and self-estimated job performance regarding Indoor Environmental Quality (IEQ) parameters in personal workspace between three office types (enclosed private offices, enclosed shared offices, and cubicle with high partitions). A standard survey conducted by the Centre for the Built Environment (CBE) has been used to collect and analyse data from 175 workers at Ferdowsi University’s administrative office building. The CBE survey classifies IEQ parameters in seven main categories. It was found that regardless of office type, there was a positive correlation between satisfaction and self-reported performance in all IEQ factors except cleanliness and maintenance; which means the increase in satisfaction would enhance the self-reported performance. Based on Principal Component Analysis, cleanliness & maintenance factor was the most effective factor in enclosed private office as well as enclosed shared office.

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