The Business Case For Quality: Case Studies And An Analysis
Authors:
- Donald BerwickDBDonald Berwick
- Debra IlesDIDebra Iles
- Lawrence S. LewinLLLawrence S. Lewin
- Frank DavidoffFDFrank Davidoff
- Thomas NolanTNThomas Nolan
- Maureen BisognanoMBMaureen Bisognano
- 1 March 2003
- journal article
- research article
- Published by Health Affairs Publishing, LLC in Health Affairs
- Vol. 22 (2) , 17-30
Abstract
The financial implications of implementing quality improvements are often poorly understood. Simply put, does improving quality yield a return on investment? We examine four cases—management of hig...Keywords
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