Human resource issues in outsourcing: Integrating research and practice
Authors:
- Sandra L. FisherSFSandra L. Fisher
- Michael E. WassermanMWMichael E. Wasserman
- Paige P. WolfPWPaige P. Wolf
- Katherine Hannan WearsKWKatherine Hannan Wears
- 19 August 2008
- journal article
- research article
- Published by Wiley in Human Resource Management
- Vol. 47 (3) , 501-523
Abstract
As the use of outsourcing as a staffing strategy continues, it is important to understand how the landscape of human resource management shifts in response to this strategy. Much of the existing outsourcing research in human resource management and organizational behavior has examined individuallevel responses. In this article, we use this research to identify the outsourcing‐related challenges facing HR professionals in both the service provider and client organizations as they strive to attract, motivate, and retain high‐performing employees and explore HR practices that may help achieve organizational goals. Areas in need of additional research are also identified.Keywords
This publication has 54 references indexed in Scilit:
- Management practices for on-site consultants: Lessons learned from the expatriate experience.Consulting Psychology Journal, 2007
- The use of person-organization fit in employment decision making: An assessment of its criterion-related validity.Journal of Applied Psychology, 2006
- Multiple Dimensions of Organizational Identification and Commitment as Predictors of Turnover Intentions and Psychological Well-Being.Canadian Journal of Behavioural Science / Revue canadienne des sciences du comportement, 2005
- Outsourcing HR Functions: When—and When Not—to Go OutsideJournal of Leadership & Organizational Studies, 2003
- Deconstructing job satisfactionHuman Resource Management Review, 2002
- Serving multiple masters: role conflict experienced by service employeesJournal of Services Marketing, 2002
- Outsourcing and the employee perspectiveHuman Resource Management Journal, 1999
- The Utilization of Contingent Work, Knowledge Creation, and Competitive AdvantageAcademy of Management Review, 1998
- Social Capital, Intellectual Capital, and the Organizational AdvantageAcademy of Management Review, 1998
- A Review and Reconceptualization of Organizational CommitmentAcademy of Management Review, 1985