Total Quality Management in the higher education sector: A literature review from an international and Australian perspective

This publication has 30 references indexed in Scilit:

• Quality Teaching and Learning in Australian and South African Universities: Comparing policies and practices
  Compare: A Journal of Comparative and International Education, 2000
• Higher education and total quality management
  Total Quality Management, 1998
• An Assessment of past and Current Approaches to Quality in Higher Education
  Australian Journal of Education, 1998
• Editor's Introduction
  Australian Journal of Education, 1998
• Benchmarking quality implementation in a service context: A comparative analysis of financial services and institutions of higher education: Part II
  Total Quality Management, 1998
• Quality improvement pursuits in American higher education
  Total Quality Management, 1996
• How can institutions of higher education achieve quality within the new economy?
  Total Quality Management, 1996
• The impact of total quality management on firms' responsiveness: An empirical analysis
  Total Quality Management, 1996
• The introduction of Total Quality Management at Oregon State University
  Higher Education, 1993
• Total Quality Management at Virginia Commonwealth University: An urban university struggles with the realities of TQM
  Higher Education, 1993