Measuring public value: a conceptual and applied contribution to the debate
Authors:
- Luca PapiLPLuca Papi
- Michele BigoniMBMichele Bigoni
- Enrico BracciEBEnrico Bracci
- Enrico Deidda GagliardoEGEnrico Deidda Gagliardo
- 15 February 2018
- journal article
- research article
- Published by Taylor & Francis in Public Money & Management
- Vol. 38 (7) , 503-510
Abstract
Countries facing austerity measures need to create public value. Academics and practitioners have been discussing the ways in which public value can be created, managed and measured. This paper contributes to this conversation by proposing a public value measurement model. An Italian case study is presented to demonstrate the feasibility of the model and the organizational implications when public value measures are available to public sector managers, politicians and the public.Keywords
This publication has 18 references indexed in Scilit:
- Employment status and education/employment relationship of PhD graduates from the University of FerraraJournal of Applied Statistics, 2009
- Public Value Creation and Management Control SystemsInternational Journal of Public Administration, 2009
- From New Public Management to Public Value: Paradigmatic Change and Managerial ImplicationsAustralian Journal of Public Administration, 2007
- The New Public Governance?1Public Management Review, 2006
- Public Value ManagementThe American Review of Public Administration, 2006
- Focusing on public value: Something new and something oldAustralian Journal of Public Administration, 2004
- Why Do Public-Sector Clients Coproduce?Administration & Society, 2002
- Moving from Excellence Models of Local Service Delivery to Benchmarking ‘Good Local Governance’International Review of Administrative Sciences, 2002
- Defining the Client in the Public Sector: A Social‐Exchange PerspectivePublic Administration Review, 2002
- An Assessment of the Scientific Merits of Action ResearchAdministrative Science Quarterly, 1978