Knowledge‐mapping model for construction project organizations

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Abstract
Purpose: The purpose of this study was to investigate and propose the appropriate K‐mapping models as an approach to integrating key project components and technologies for the effective improvement of project performance within and across construction projects.Design/methodology/approach: In this holistic, single‐case study, one of the largest construction consulting firms in South Korea has been studied by conducting 15 semi‐structured interviews and the different loci for each of the K‐mapping components are identified and analyzed. Based on the different loci, four types of the K‐mapping model are provided and elucidated.Findings: Research findings indicate that these four types of the K‐mapping model provide the criteria to identify the appropriate types of K‐map for construction project organizations, according to the characteristics and conditions of their own construction personnel, construction processes, and K‐transfer technologies. With the K‐mapping models, an appropriate knowledge management system (KMS) can be developed more effectively.Research limitations/implications: First, as interpretivism was adopted as the research philosophy, the case study findings were subjective and qualitative to both the interviewees in the case study company and the researchers, though this study provided an important underpinning for future research on K‐mapping within construction project organizations. Second, the theory developed in this study was based on an investigation of the appropriate K‐mapping models with only a single case study. Nevertheless, this case study provided sufficient data and information to develop and propose a theory for successful K‐mapping model development within construction project organizations.Originality/value: In the KM area, the definition, benefits, purposes, principles and types of K‐map have been already provided by many KM researchers and practitioners. However, no industry (practical)‐based K‐mapping model has been developed and proposed, especially in the construction industry. Accordingly, the originality of this study to be presented in one of the paper's conclusions: construction processes must be considered and adopted as a key component in the K‐mapping process, and the discussion of the four types of K‐map this research have generated, which significantly expands the existing literature on K‐mapping.

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