The impact of mood on customer behavior: Staff mood and environmental factors
Authors:
- Adrian FurnhamAFAdrian Furnham
- Rebecca MilnerRMRebecca Milner
- 1 November 2013
- journal article
- Published by Elsevier in Journal of Retailing and Consumer Services
- Vol. 20 (6) , 634-641
Abstract
No abstract availableKeywords
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