The predictive power of online chatter

Authors:
Open Access
Publisher website
Google Scholar
Abstract
An increasing fraction of the global discourse is migrating online in the form of blogs, bulletin boards, web pages, wikis, editorials, and a dizzying array of new collaborative technologies. The migration has now proceeded to the point that topics reflecting certain individual products are sufficiently popular to allow targeted online tracking of the ebb and flow of chatter around these topics. Based on an analysis of around half a million sales rank values for 2,340 books over a period of four months, and correlating postings in blogs, media, and web pages, we are able to draw several interesting conclusions.First, carefully hand-crafted queries produce matching postings whose volume predicts sales ranks. Second, these queries can be automatically generated in many cases. And third, even though sales rank motion might be difficult to predict in general, algorithmic predictors can use online postings to successfully predict spikes in sales rank.