Giacomo Galante

In a R&D department, several projects may have to be implemented simultaneously within a certain period of time by a limited number of human resources with diverse skills. This paper proposes an optimisation model for the allocation of multi-skilled human resources to R&D projects, considering individual workers as entities having different knowledge, experience and ability. The model focuses on three fundamental aspects of human resources: the different skill levels, the learning process and the social relationships existing in working teams. The resolution approach for the multi-objective problem consists of two steps: firstly, a set of non-dominated solutions is obtained by exploring the optimal Pareto frontier and secondly, based on further information, the ELECTRE III method is utilised to select the best compromise with regards to the considered objectives. The uncertainty associated to each solution is modelled by fuzzy numbers and used in establishing the threshold values of ELECTRE III, while the weights of the objectives are determined taking into account the influence that each objective has on the others.

The quality of a product greatly depends on the quality of its components. This requires that manufacturing specifications have to be met in the manufacturing environment and as a consequence inspection stations are present in many manufacturing systems and inspection policies must be adopted. One problem, which has been widely investigated, concerns the detection of the inspection points in the hypothesis that the action to be taken is known when a defective part is detected. If different jobs are to be produced, then operation scheduling becomes yet another complex problem needing to be solved. And while the problem of scheduling has received a great amount of attention from researchers, to our knowledge the interaction between the two problems has not been treated in job-shop environment. In the present paper three different control policies are preliminarily examined: they differ both in terms of the number of operations that are inspected, and with regard to the type of intervention carried out on detection of a defect. Each control policy affects the optimal inspection locations, which, in their turn, influence operation scheduling. As will be shown in the present paper, a sequential decision process based on separate optimization steps can lead to very poor final results. For this reason, an integrated approach is proposed, in an attempt to identify an optimal solution using a genetic algorithm.