Guillermo Cortes-Robles
Guillermo Cortes-Robles has a total of 5 co-authors. Here are the top co-authors by number of shared publications:
- Giner Alor-Hernández
Instituto Tecnológico de Orizaba
2 shared publications Cuauhtémoc Sánchez-Ramírez
Tecnológico Nacional de México/Instituto Tecnológico de Orizaba
1 shared publication- Eduardo Roldán-Reyes
Instituto Tecnológico de Orizaba
1 shared publication Luis Alberto López-Ramos
Tecnológico Nacional de México/Instituto Tecnológico de Orizaba
1 shared publicationYuliana Perez-Gallardo
InstitutoTecnologico de Orizaba, México
1 shared publication
Latest Publications
- 19 September 2018
- Published by Springer Nature
- p. 505-523
The Knowledge-Based Maintenance: An Approach for Reusing Experiences in Industrial Systems
- 19 September 2018
- Published by Springer Nature
- p. 505-523
The Knowledge-Based Maintenance: An Approach for Reusing Experiences in Industrial Systems
- 4 October 2011
- Published by IGI Global Scientific Publishing
- p. 39-59
Improving CRM 2.0 through Collective Intelligence by Using CBIR Algorithms
With the implementation of CBIR paradigms and Collective Intelligence into Web 2.0 application, CRM 2.0 can be improved by providing a new strategy for presenting products or services. This integration materializes a link where customers have the ability to enrich their search before the purchase; to effectively compare products, and to clarify their preferences. Finally, it is important to underline that the proposed integration represents a decision support in the feedback phase of CRM.
- 4 October 2011
- Published by IGI Global Scientific Publishing
- p. 39-59
Improving CRM 2.0 through Collective Intelligence by Using CBIR Algorithms
With the implementation of CBIR paradigms and Collective Intelligence into Web 2.0 application, CRM 2.0 can be improved by providing a new strategy for presenting products or services. This integration materializes a link where customers have the ability to enrich their search before the purchase; to effectively compare products, and to clarify their preferences. Finally, it is important to underline that the proposed integration represents a decision support in the feedback phase of CRM.