Caterina Gozzoli
Current Organizations / Institutes
The organizations/institutes from the scholar's latest article
Research Subjects
Caterina Gozzoli has a total of 69 co-authors. Here are the top co-authors by number of shared publications:
- Chiara D'ANgelo
Department of Psychology, Università Cattolica del Sacro Cuore, 20123 Milano, Italy
10 shared publications - Diletta Gazzaroli
Università Cattolica del Sacro Cuore
7 shared publications - Amalia De Leo
Catholic University of Sacred Heart
5 shared publications - Chiara Corvino
Università Cattolica del Sacro Cuore, Milano, Italy
5 shared publications Antonino Giorgi
Università Cattolica del Sacro Cuore, Milan, Italy
2 shared publicationsC. D'Angelo
2 shared publications
Latest Publications
- Open Access
- 21 June 2025
- Published by MDPI AG in Social Sciences
- Vol. 14 (7) , 395
Innovative Experiences of Inter-Organizational Collaboration: The Case of Reception of Ukrainian Refugees in Lombardy
This study examines Lombardy’s response to the Ukrainian migration crisis which was triggered by the conflict between Russia and Ukraine. It focuses on the on the innovative experience of refugee reception that emerged as the traditional system became overwhelmed. It analyzes which aspects proved effective and which did not in the development of this alternative approach and the collaboration among various actors. Qualitative data were collected through semi-structured interviews with 28 participants, including professionals from both traditional reception systems and new collaborative actors and entities. Results highlight four specificities of the Ukrainian migration: geographic and cultural proximity, the demographic composition (predominantly women and children), positive media portrayal, and the activation of new actors. The study delves into six motivations driving this collaborative effort, ranging from historical ties, and pre-existing communities to emotional involvement and a perceived urgency for support. The challenges in coordinating between traditional systems and new collaborative entities are also examined, including communication barriers, the need for flexibility, and the lack of clear guidelines. This study recommends establishing a steering committee for enhanced collaboration and emphasizes the importance of long-term sustainability of these collaborative efforts. The findings offer valuable considerations for managing migration emergencies and fostering collaboration between different organizations and stakeholders.
- 21 June 2025
- Published by MDPI AG in Social Sciences
- Vol. 14 (7) , 395
Open AccessInnovative Experiences of Inter-Organizational Collaboration: The Case of Reception of Ukrainian Refugees in Lombardy
This study examines Lombardy’s response to the Ukrainian migration crisis which was triggered by the conflict between Russia and Ukraine. It focuses on the on the innovative experience of refugee reception that emerged as the traditional system became overwhelmed. It analyzes which aspects proved effective and which did not in the development of this alternative approach and the collaboration among various actors. Qualitative data were collected through semi-structured interviews with 28 participants, including professionals from both traditional reception systems and new collaborative actors and entities. Results highlight four specificities of the Ukrainian migration: geographic and cultural proximity, the demographic composition (predominantly women and children), positive media portrayal, and the activation of new actors. The study delves into six motivations driving this collaborative effort, ranging from historical ties, and pre-existing communities to emotional involvement and a perceived urgency for support. The challenges in coordinating between traditional systems and new collaborative entities are also examined, including communication barriers, the need for flexibility, and the lack of clear guidelines. This study recommends establishing a steering committee for enhanced collaboration and emphasizes the importance of long-term sustainability of these collaborative efforts. The findings offer valuable considerations for managing migration emergencies and fostering collaboration between different organizations and stakeholders.
- 12 July 2024
- Published by Taylor & Francis in Sport, Education and Society
- Vol. 31 (1) , 28-42
Finally … the team! Navigating obstacles in girls’ access to football
- 12 July 2024
- Published by Taylor & Francis in Sport, Education and Society
- Vol. 31 (1) , 28-42
Finally … the team! Navigating obstacles in girls’ access to football
- Open Access
- 23 June 2023
- Published by Frontiers Media SA in Frontiers in Sports and Active Living
- Vol. 5, 1154533
Supporting employability through sport: what kind of training?
Training, as a core device in the projects that use sport to increase employability, is today a much-cited element in papers in the sector. However, there seems to be little research that specifically delves into training processes. This contribution analyses the state of the art on the subject, focusing on the characteristics of the training courses mentioned in literature, highlighting some recurring critical issues. A proposal, which considers the limitations discussed above, is formulated as a result of this analysis. More specifically, we introduce, as a contribution to the debate, a training model for team sports coaches developed within the EU Erasmus + sport project SBSMED. Theoretical assumptions, methodology, contents and assessment methods of training effectiveness will be explained, highlighting valuable elements and the open issues that emerge from this experience.
- 23 June 2023
- Published by Frontiers Media SA in Frontiers in Sports and Active Living
- Vol. 5, 1154533
Open AccessSupporting employability through sport: what kind of training?
Training, as a core device in the projects that use sport to increase employability, is today a much-cited element in papers in the sector. However, there seems to be little research that specifically delves into training processes. This contribution analyses the state of the art on the subject, focusing on the characteristics of the training courses mentioned in literature, highlighting some recurring critical issues. A proposal, which considers the limitations discussed above, is formulated as a result of this analysis. More specifically, we introduce, as a contribution to the debate, a training model for team sports coaches developed within the EU Erasmus + sport project SBSMED. Theoretical assumptions, methodology, contents and assessment methods of training effectiveness will be explained, highlighting valuable elements and the open issues that emerge from this experience.
- Open Access
- 12 January 2023
- Published by MDPI AG in International Journal of Environmental Research and Public Health
- Vol. 20 (2) , 1371
Taking Care of Forced Migrants Together: Strengths and Weaknesses of Interorganizational Work from the Perspective of Social Workers
The reception and taking care of forced migrants with mental health issues is undoubtedly a very complex task. The literature shows that reception systems are characterized by a high level of fragmentation due to poor collaboration among services that are required to respond to complex and multidimensional needs brought by forced migrants. Starting from the need to deepen what elements support or hinder the implementation of the services’ networks for the care and management of forced migrants, qualitative research was conducted within a constructivist paradigm. As the literature reveals a lack of studies considering the perspective of practitioners, we decided to explore the representations of professionals working with migrants in northern Italy in four different service areas (health and psychological well-being, reception, family, and legal areas). A total of 24 professionals (13 F and 11 M) with an average age of 42.4 years were involved in four focus groups according to the four areas. A paper–pencil content analysis was conducted following IPA guidelines. The results show strengths, weaknesses, and elements of improvement for service network implementation. The needs of forced migrants seem to be effectively met only through a service network that takes shape in the interweaving of social, organizational, group, and individual levels.
- 12 January 2023
- Published by MDPI AG in International Journal of Environmental Research and Public Health
- Vol. 20 (2) , 1371
Open AccessTaking Care of Forced Migrants Together: Strengths and Weaknesses of Interorganizational Work from the Perspective of Social Workers
The reception and taking care of forced migrants with mental health issues is undoubtedly a very complex task. The literature shows that reception systems are characterized by a high level of fragmentation due to poor collaboration among services that are required to respond to complex and multidimensional needs brought by forced migrants. Starting from the need to deepen what elements support or hinder the implementation of the services’ networks for the care and management of forced migrants, qualitative research was conducted within a constructivist paradigm. As the literature reveals a lack of studies considering the perspective of practitioners, we decided to explore the representations of professionals working with migrants in northern Italy in four different service areas (health and psychological well-being, reception, family, and legal areas). A total of 24 professionals (13 F and 11 M) with an average age of 42.4 years were involved in four focus groups according to the four areas. A paper–pencil content analysis was conducted following IPA guidelines. The results show strengths, weaknesses, and elements of improvement for service network implementation. The needs of forced migrants seem to be effectively met only through a service network that takes shape in the interweaving of social, organizational, group, and individual levels.
- Open Access
- 18 July 2022
- Published by MDPI AG in Sustainability
- Vol. 14 (14) , 8752
When Are Organizations Sustainable? Well-Being and Discomfort in Working Contexts: Old and New Form of Malaise
The proposal for this Special Issue is related to a question that is increasingly present and debated by both researchers and practitioners
- 18 July 2022
- Published by MDPI AG in Sustainability
- Vol. 14 (14) , 8752
Open AccessWhen Are Organizations Sustainable? Well-Being and Discomfort in Working Contexts: Old and New Form of Malaise
The proposal for this Special Issue is related to a question that is increasingly present and debated by both researchers and practitioners
- Open Access
- 18 April 2022
- Published by MDPI AG in Sustainability
- Vol. 14 (8) , 4847
Changes and Challenges in Human Resources Management: An Analysis of Human Resources Roles in a Bank Context (after COVID-19)
Background: In the coming years, HR in the banking industry will need to play a leading role to develop human capital management, based on people care, evaluation, development, and training. To properly face this change in one of the biggest Italian banks we wanted to contribute to understanding the actual HR areas of change and examine how HR roles are dealing with “being on the frontline” of an unparalleled organisational evolution. Methods: Six focus-group sessions with up to 10 participants per session. Results: The crucial issue that emerged is a profound rupture and crisis that showed the (already existing) fragilities of the HR role interpretation: develop a new synergic relationship with the top management; define a stronger and wider organisational mandate; establish structured moments of discussion between professionals. Conclusion: HR roles in the banking context, especially after the pandemic, entail a high emotional burden related to role assumption. Specifically, our research highlighted the need to discuss the evolution of the HR role with top management, the need for synergies and a definition of the organisational mandate that allows wider participation in terms of decision-making and planning, and finally the need for supervision of HR roles.
- 18 April 2022
- Published by MDPI AG in Sustainability
- Vol. 14 (8) , 4847
Open AccessChanges and Challenges in Human Resources Management: An Analysis of Human Resources Roles in a Bank Context (after COVID-19)
Background: In the coming years, HR in the banking industry will need to play a leading role to develop human capital management, based on people care, evaluation, development, and training. To properly face this change in one of the biggest Italian banks we wanted to contribute to understanding the actual HR areas of change and examine how HR roles are dealing with “being on the frontline” of an unparalleled organisational evolution. Methods: Six focus-group sessions with up to 10 participants per session. Results: The crucial issue that emerged is a profound rupture and crisis that showed the (already existing) fragilities of the HR role interpretation: develop a new synergic relationship with the top management; define a stronger and wider organisational mandate; establish structured moments of discussion between professionals. Conclusion: HR roles in the banking context, especially after the pandemic, entail a high emotional burden related to role assumption. Specifically, our research highlighted the need to discuss the evolution of the HR role with top management, the need for synergies and a definition of the organisational mandate that allows wider participation in terms of decision-making and planning, and finally the need for supervision of HR roles.
- Open Access
- 20 October 2021
- Published by Springer Nature in Journal of Immigrant and Minority Health
- Vol. 24 (5) , 1224-1236
The Refugee Experience of Asylum Seekers in Italy: A Qualitative Study on the Intertwining of Protective and Risk Factors
This study aims to investigate the criticisms and support factors of the migratory experience of a group of asylum seekers (ASs) hosted in an Italian reception center. Starting from a psychosocial approach that gives importance to the intertwining of the personal history and context, the present study aims to explore the meaning that ASs give to their origins, the relationship of ASs with the host context and with professionals of the refugee centres, along with the representation of the Future. We conducted 27 semi-structured deep interviews with 9 male ASs with an average age of 24,4 years. In line with the research goals, we carried out an analysis of pencil-and-paper content using the interpretative-phenomenological-analysis. Three different types of refugee experience emerged: persecutory, ambivalent and integrated. The three conditions identified can help professionals to better understand the different experiences of ASs, allowing them to develop more effective interventions.
- 20 October 2021
- Published by Springer Nature in Journal of Immigrant and Minority Health
- Vol. 24 (5) , 1224-1236
Open AccessThe Refugee Experience of Asylum Seekers in Italy: A Qualitative Study on the Intertwining of Protective and Risk Factors
This study aims to investigate the criticisms and support factors of the migratory experience of a group of asylum seekers (ASs) hosted in an Italian reception center. Starting from a psychosocial approach that gives importance to the intertwining of the personal history and context, the present study aims to explore the meaning that ASs give to their origins, the relationship of ASs with the host context and with professionals of the refugee centres, along with the representation of the Future. We conducted 27 semi-structured deep interviews with 9 male ASs with an average age of 24,4 years. In line with the research goals, we carried out an analysis of pencil-and-paper content using the interpretative-phenomenological-analysis. Three different types of refugee experience emerged: persecutory, ambivalent and integrated. The three conditions identified can help professionals to better understand the different experiences of ASs, allowing them to develop more effective interventions.
- Open Access
- 17 June 2021
- Published by MDPI AG in Sustainability
- Vol. 13 (12) , 6868
Pending Issues on Professionals’ Well-Being: The Living and Working Together in Organization Perspective
Evolving research has increasingly recognized the crucial role of workers’ well-being in contributing to organizational effectiveness and survival, also studying the different factors that can influence it. This paper explores how the construct of living and working together in organizations (LWTO) can face two current organizational challenges in terms of well-being: 1. keeping a balance between performance and organizational quality of life; 2. managing the relationship with others’ differences. Thus, LTWO is understood as the possibility (or absence) of a good exchange between workers (identity and otherness), related to a clear and shared work purpose within a specific organizational culture of difference that allows diversity of expression through generative conflict. We tested our model using the exploratory structural equation modeling methodology with EQS-6.3. Our results show how well-being is in fact influenced by LWTO and highlights in particular the central role played by work purpose.
- 17 June 2021
- Published by MDPI AG in Sustainability
- Vol. 13 (12) , 6868
Open AccessPending Issues on Professionals’ Well-Being: The Living and Working Together in Organization Perspective
Evolving research has increasingly recognized the crucial role of workers’ well-being in contributing to organizational effectiveness and survival, also studying the different factors that can influence it. This paper explores how the construct of living and working together in organizations (LWTO) can face two current organizational challenges in terms of well-being: 1. keeping a balance between performance and organizational quality of life; 2. managing the relationship with others’ differences. Thus, LTWO is understood as the possibility (or absence) of a good exchange between workers (identity and otherness), related to a clear and shared work purpose within a specific organizational culture of difference that allows diversity of expression through generative conflict. We tested our model using the exploratory structural equation modeling methodology with EQS-6.3. Our results show how well-being is in fact influenced by LWTO and highlights in particular the central role played by work purpose.
- Open Access
The Challenges of Promoting Social Inclusion through Sport: The Experience of a Sport-Based Initiative in Italy
Social inclusion is broadly recognized as a priority to accomplish at an international level. While the influence of sport toward this social mission has been largely debated, literature lacks contributions capturing the challenges of sport when promoting social inclusion. Based in case study methodology, the investigation explores the impact of a multi-stakeholder sport initiative developing social inclusion for socially vulnerable youth and the related challenges of the intervention through in-depth interviews with diverse program stakeholders. The main findings indicated the emergence of four challenges: limited transferability of program outcomes for youth in living conditions of severe vulnerability; drop-out of youth in living conditions of severe vulnerability; limited sustainability of program social workers; lack of sports club management skills. The work highlights some limits of sport-based programs for social inclusion and discusses some implications for practice to maximize the societal impact of such interventions.
Open AccessThe Challenges of Promoting Social Inclusion through Sport: The Experience of a Sport-Based Initiative in Italy
Social inclusion is broadly recognized as a priority to accomplish at an international level. While the influence of sport toward this social mission has been largely debated, literature lacks contributions capturing the challenges of sport when promoting social inclusion. Based in case study methodology, the investigation explores the impact of a multi-stakeholder sport initiative developing social inclusion for socially vulnerable youth and the related challenges of the intervention through in-depth interviews with diverse program stakeholders. The main findings indicated the emergence of four challenges: limited transferability of program outcomes for youth in living conditions of severe vulnerability; drop-out of youth in living conditions of severe vulnerability; limited sustainability of program social workers; lack of sports club management skills. The work highlights some limits of sport-based programs for social inclusion and discusses some implications for practice to maximize the societal impact of such interventions.