Mohammad Anisur Rahman

Small and medium-sized enterprises (SMEs) is a priority sector in developing countries like Bangladesh. 90% of the employed people are involved in small businesses of Bangladesh, which contribute to 25% of GDP. Like the other sector, this industry may take advantage of cost savings and efficient financial management by adopting mobile payment systems. This study is designed to identify and analyze the factors influencing mobile payment systems adoption in small and medium-sized enterprises. Data has been collected from 200 SMEs through stratified sampling technique and analyzed using modified UTAUT model and PLS-SEM technique. It is found that effort expectancy, performance expectancy, social influence, cost, and voluntariness of use have a statistically significant effect on behavioral intention in adopting a mobile payment system.

In the contemporary era of global and sustainable information management, blockchain has made a cutting-edge transformation in online learning. To apprehend this new trajectory, this current systematic review with bibliographic visualization aims to identify the thematic clusters of underlying aspects concerning the sustainable nexus of blockchain and online learning. Using the updated guidelines of the PRISMA flowchart, a total of 434 scholarly research papers from the mainstream research databases, i.e., Web of Science, Scopus, IEEE Xplore, and ScienceDirect, were inspected to be categorized into 15 relevant publications. Bibliographic data were assembled and analyzed accordingly to construct network visualization maps, such as co-authorship, citation, co-citation, bibliographic coupling, and term co-occurrence using VOSviewer 1.6.18. Significant terms were reported and later cross-mapped with those identified by critically reviewing the applicable 15 papers. Standardized scholarship, behavior pattern, and digital badging have been found and derived as themes from the connected clusters. Therefore, current research findings reveal these three broad clutches of themes concerning the sustainable nexus of blockchain and online learning.

Customers' recommendations are strongly associated with sales growth and profitability. Satisfied loyal customers tend to recommend, but it doesn't happen always. Furthermore, a customer is exposed to aftersales services throughout the product lifecycle, which significantly impacts customer satisfaction and loyalty. This situation is more complex for the mobile phone industry, where innovative and short-lived products are launched every year. Providing aftersales services for these innovative products worldwide is challenging while maintaining customer satisfaction and loyalty. But, within a short mobile product lifecycle, customers' recommendations are crucial for growth. However, the aftersales service elements influencing customer recommendations are not well studied. This study aims to identify the elements of aftersales services that affect customers' recommendations. Three hundred and two mobile phone users of different brands, identified through the snowball sampling technique, were surveyed through a structured questionnaire. Multiple regression analyses of these data found five aftersales services: service center's support/repair, warranty, online support, upgrades, and delivery are statistically significant in influencing customers' recommendations for mobile phone brands.

This article seeks to investigate the mediating effect of thriving at work between perceived empowering leadership behavior and employee performance. The proposed hypotheses were tested with structure equation modeling (SEM) techniques via AMOS 21. The data was collected from the employees of the Big Four bank branches in Shanghai; thus, future research is encouraged to collect data from different respondents and sectors. The results of this study indicated that empowering leadership behavior plays a vital role in employees thriving at work and thus, in turn, influenced their performances. Also, employee thriving at work mediates the relationship of empowering leadership and employee performance. The findings, however, suggested that organization should empower their employees to enhance their thriving attitude towards work and help to improve performance outcomes. The present study was one of the few attempts that has revealed the mediating effects of employees thriving at work between perceived empowerment behavior and employee performance.

The World Wide Web has propelled in no small extent of changes in the attitude and behavior of people all over the world. Due to this blessing, online shopping has emerged which influenced the lives of ordinary citizens. Online shopping has also been started in Bangladesh, but consumers are not much habituated yet to go online shopping frequently. This study is undertaken to understand the behavior of online shoppers through a self-constructed questionnaire of 160 respondents from Dhaka city. The survey reveals that consumers shop online to save time, and for available varieties of products and services. Both male and female both have the same type of behavior towards liking and disliking factors; they like home delivery facility and dislike inability to touch and feel the product most. They acquire online shopping information from websites especially from the social network and purchase apparels, accessories mostly through cash on delivery method of payment. The most of the consumers are concern about the security of the payment system, and their overall online shopping satisfaction is mixed.

Human Resources Information Systems (HRIS) has become a global HR practice in the developed nations for its strategic contributions. However, developing nations such as Bangladesh seemed to face challenges in deploying HRIS in different sector especially in Banking and financial sector. This study attempted to identify the salient factors affecting adoption of HRIS by Bangladeshi banking and financial sector through applying the unified theory of acceptance and use of technology (UTAUT) model. A structured questionnaire, designed based on the model construct, applied to pull data from 300 participants in the various banking and financial organization in Bangladesh. These data were analyzed through SmartPLS 3.0. We found social influence of market leader and behavioral intention of the management of the organization have a significant effect on the intent to adopt HRIS. However, social influence found to have both direct as well as partially mediated (by behavioral intention) effect on the adoption of HRIS. The findings suggest the practitioners to adopt the HRIS to gain the first mover advantage to avoid the bandwagon effect that make the HRIS-related competitive advantage evaporate quickly. The researchers in future may conduct a cross-cultural study to see whether the same variables are influencing the adoption of HRIS in the other culture and the country or may include more variables in the study to accommodate the ever-changing technology and human preferences.

This paper aims to understand factors determining location decision, or country selection of Readymade Garments (RMG) outsourcing in global supply chain management. In the process, this article fills a knowledge gap by proposing a unique model that relates country determinant factors and firm’s motives to location choice specific for RMG outsourcing moderated by firm’s size and age. The overall framework enlightens the scholars about the significance of distinguishing factors as the basis for differential outsourcing location decisions. Multinational managers may find it useful to identify the optimum outsourcing location decisions considering idiosyncratic factors that are unique to RMG outsourcing location decision.