Daniela Angelina Jelinčić

Accessibility and sustainability have become increasingly important in tourism research and destination development, yet the theoretical position of accessibility within sustainable destination development remains insufficiently defined. This conceptual paper addresses this issue by developing the concept of Sustainable Accessibility. The study draws on an iterative, concept-oriented review and interpretive synthesis of sustainable tourism and accessible/inclusive tourism scholarship, complemented by relevant international policy documents. The literature indicates that accessibility has progressively expanded from barrier removal and individual access requirements towards systemic, destination-level and cross-cutting perspectives. Building on these developments, Sustainable Accessibility is conceptualized as a cross-cutting destination capacity: the ability to embed accessibility principles and practices across destination planning and development in ways that enable equitable participation in tourism and may contribute to environmental, economic, social and cultural sustainability. The proposed framework distinguishes this capacity from the accessibility-related mechanisms through which it is expressed, the potential sustainability pathways associated with these mechanisms, and the enabling and boundary conditions that shape their implementation and implications. It therefore provides an analytical structure for examining how particular accessibility practices may relate to different sustainability objectives and why these relationships may vary across destination contexts. The framework offers a basis for further conceptual refinement and empirical research and can inform more integrated approaches to accessibility in destination policy and practice.

The night-time economy (NTE) refers to urban activities occurring between 6:00 PM and 6:00 AM, mainly focusing on activities related to nightlife venues (bars, clubs and coffee shops), creative industries (concerts and other musical events, theaters, festivals, cinema screenings, museums and galleries) and supporting activities such as hospitality, health services, transportation, delivery services, telecommunications, etc. It is very powerful in the context of tourism development, but precise statistics on the night-time economy are not readily available due to methodological challenges in its assessment. Still, its contribution to urban development is undoubted. Nightlife is an important aspect of the broader concept of the NTE and may have an important impact on the destination image. It is not easy to examine how tourists perceive nightlife experiences, but TripAdvisor offers significant insights into it, however, not many studies have analyzed tourists’ TripAdvisor reviews on nightlife experiences. Croatia has a prominent tourist industry and its capital, Zagreb, is the national center of creative industries. The aim of this study is to analyze how tourists evaluate their nightlife experiences there. So far its nightlife has not been systematically researched so this study has the goal of understanding which environment-related factors influence such experiences, and which nightlife images tourists assign to this city. Based on this, recommendations for policy makers and NTE professionals can be drawn. The methodology applied was aspect-based sentiment analysis (ABSA) of TripAdvisor reviews of the city’s clubs and bars in the three-year period (2022–2024), which was conducted in Python. Findings are classified into the following categories: social, sensory, cultural, safety and economic and the results show that the aspects of Zagreb nightlife mentioned most often are social- and sensory-related, being the factors that most strongly influence it. Safety-related reviews are not often considered while the economic-related dimension recorded the highest share of positive sentiment. Overall, the image that tourists assign to Zagreb’s nightlife is related to friendliness, affordability and vibrancy. The contribution of the study is seen in findings which may be used for the improvement of Zagreb nightlife and NTE as well as in tourism policy making.

Cilj: Cilj je rada analizirati ulogu hrvatskih narodnih knjižnica u kontekstu održivog razvoja kroz dvojaku perspektivu interne (institucionalne/reaktivne) i eksterne (društvene/proaktivne) održivosti, promatrane unutar okolišnog, društvenog i ekonomskog stupa održivosti. Pristup/metodologija/dizajn: U radu je primijenjen mješoviti metodološki pristup koji uključuje desk research, analizu strateško-planskih dokumenata te kvantitativno empirijsko istraživanje provedeno anketnim upitnikom. Istraživanje je obuhvatilo 99 narodnih knjižnica u Republici Hrvatskoj, a istraživački instrument strukturiran je prema internim i eksternim aspektima održivosti te trima stupovima održivog razvoja. Rezultati: Rezultati istraživanja pokazuju da narodne knjižnice u Hrvatskoj primjenjuju održive prakse u određenoj mjeri, no uglavnom nesustavno i bez jasno definiranog strateškog okvira. Interna (reaktivna) održivost najizraženija je u području osnovnih okolišnih praksi, dok je društvena održivost najrazvijenija u eksternoj dimenziji kroz programe inkluzije, cjeloživotnog učenja i osiguravanja pristupa znanju. Ekonomska održivost, osobito u eksternoj (proaktivnoj) dimenziji, pokazuje se kao najslabije razvijena i percipirana. Istraživanje se temelji na samoprocjeni ispitanika, što može uključivati subjektivna tumačenja i društveno poželjne odgovore. Praktična primjena: Rezultati istraživanja mogu poslužiti kao temelj za razvoj strateških smjernica, javnih politika i alata za sustavno upravljanje održivošću narodnih knjižnica na institucionalnoj i društvenoj razini. Društveni značaj: Rad potvrđuje važnu ulogu narodnih knjižnica kao društveno inkluzivnih institucija i ključnih aktera održivog razvoja lokalnih zajednica, osobito u području društvene održivosti i pristupa znanju. Originalnost/vrijednost: Originalnost rada očituje se u razvoju integriranog konceptualnog okvira koji po prvi put u hrvatskom kontekstu sustavno razlikuje internu (reaktivnu) i eksternu (proaktivnu) dimenziju održivosti narodnih knjižnica, nudeći cjelovit, analitički i praktično primjenjiv model.

The concept of night-time economy is a relatively new and underexplored area in scientific and professional literature, encompassing musical programs that take place during evening and night-time hours and influence the life of the local community. Activities occur between 6:00 PM and 6:00 AM, including events that have partly derived through the development of cultural and creative industries alongside various accompanying activities that facilitate their execution. Considering that this topic is relatively unknown and has not been researched in the Republic of Croatia, the study aims to clarify the concept of the night-time economy and analyse the needs and possibilities for introducing a systematic approach to the development of the night-time economy in the city of Zagreb. The methods used in the research include the analysis of previous studies and examples of good practice abroad. Information on the state of the night-time economy in the city of Zagreb was collected through interviews conducted with owners of concert venues. The synthesis of research findings was prepared using the SWOT analysis method. The analysis of the night-time economy of the city of Zagreb points to the recognizability of Zagreb as a concert destination but also to a number of challenges, such as a general lack of knowledge of the night-time economy concept, traffic congestion, noise, and increased amounts of waste that the local population faces during the performance of music programs. The recommendations of the conducted research serve as guidelines for developing a management system for the Zagreb night-time economy through some of the proposed models, such as local action groups or the introduction of a night-time mayor system, which have proven to be successful models in some of the world's metropolises.

Graffiti vandalism poses a major threat to cultural heritage. This review paper aims to identify and describe policy measures for combatting graffiti vandalism on heritage assets, which is a significant and complex problem in urban areas worldwide with considerable cultural and economic impacts. Alongside, their effectiveness is assessed. Despite being recognized as a significant problem, research papers addressing graffiti vandalism policies are existent but not adequately systematized. In the first part of this article, a theoretical overview of graffiti vandalism is provided. This is followed by an outline of the research methodology, along with a presentation of results based on the analysis of the reviewed articles. Given the relatively small number of articles that directly address this topic, the review is supplemented with an analysis of best practices, specifically, examining municipal measures and strategies aimed at combating graffiti vandalism.

Museums must adapt to the increasing demand for wellbeing experiences that promote personal growth, requiring specific leadership skills and mindsets. This study explores: (1) museums’ role in promoting wellbeing, (2) leadership skills needed for wellbeing initiatives, and (3) the influence of a growth mindset. We conducted interviews and a leadership mindset survey with eight Croatian museum leaders. Results show leaders view museums as “third places” – a physical location other than work or home where conversation and social gathering are the primary activities – and believe they an expanding role in societal wellbeing. Nine key leadership skills were identified which leaders believe can be developed through training. Recommendations for fostering a growth mindset and leadership skills are provided.

The concept of night-time economy is a relatively new and underexplored area in scientific and professional literature, encompassing musical programs that take place during evening and night-time hours and influence the life of the local community. Activities occur between 6:00 PM and 6:00 AM, including events that have partly derived through the development of cultural and creative industries alongside various accompanying activities that facilitate their execution. Considering that this topic is relatively unknown and has not been researched in the Republic of Croatia, the study aims to clarify the concept of the night-time economy and analyse the needs and possibilities for introducing a systematic approach to the development of the night-time economy in the city of Zagreb. The methods used in the research include the analysis of previous studies and examples of good practice abroad. Information on the state of the night-time economy in the city of Zagreb was collected through interviews conducted with owners of concert venues. The synthesis of research findings was prepared using the SWOT analysis method. The analysis of the night-time economy of the city of Zagreb points to the recognizability of Zagreb as a concert destination but also to a number of challenges, such as a general lack of knowledge of the night-time economy concept, traffic congestion, noise, and increased amounts of waste that the local population faces during the performance of music programs. The recommendations of the conducted research serve as guidelines for developing a management system for the Zagreb night-time economy through some of the proposed models, such as local action groups or the introduction of a night-time mayor system, which have proven to be successful models in some of the world's metropolises.

This paper examines the impact of public policy guidelines on social entrepreneurship in Croatia, focusing on regional disparities and the effectiveness of various policy areas. Using a mixed-method approach, this research highlights how these variations influence policy outcomes, particularly in terms of the diverse levels of support across regions. The findings reveal the necessity of adopting region-specific and policy-area-specific strategies to effectively nurture a robust social entrepreneurship ecosystem. Additionally, enhancing public awareness and education is found to be critical for fostering a supportive environment for social entrepreneurship.

Cultural heritage governance and management has been shifting from the sole authority of the state and public bodies towards approaches that list multi-actor partnerships in several combinations involving public actors, civil society, private actors and community. This paper examines the public–civil, public–private and public–private–community partnerships through expounding rationales, conceptual backgrounds and theoretical framings for each partnership, followed by a systemic review and analysis of the academic literature sourced through the PRISMA protocol. The analysis objective was to assess the main advantages and disadvantages of each of the partnerships in governing and managing cultural heritage, noting the levels of representation of each governance and management approach. The results have shown that the public–civil and public–private–community partnerships have similar advantages and disadvantages, with the public–civil partnership being the least represented approach in the literature, while the public–private partnership has the highest level of representation with advantages and disadvantages that are inclined towards more pragmatic aims than those of the other two examined approaches. The so-called ‘new governance models’ of heritage were also detected in the analysis; however, they represent only a variant of the already analysed models.