Claudia Cappelli

Este artigo apresenta os resultados de um questionário elaborado pela Coordenação da Comissão Especial de Sistemas de Informação (CE-SI 2025-2026) da Sociedade Brasileira de Computação (SBC) para conhecer o perfil da comunidade de Sistemas de Informação (SI) no Brasil. O artigo inclui uma visão das características, percepções e interesses de 67 respondentes e elenca uma agenda de ações para o desenvolvimento da comunidade no cenário global.

Este artigo apresenta um estudo de caso sobre a aplicação da Linguagem Simples, do design da informação e de estratégias colaborativas para fortalecer a transparência e a confiança no processo eleitoral brasileiro. A intervenção analisada consistiu na produção e distribuição de cartazes e folhetos, elaborados durante as eleições municipais de 2024, para explicar de forma acessível às etapas de segurança da urna eletrônica. O método adotado foi o estudo de caso, com abordagem de métodos mistos (quantitativos, qualitativos e comparativos), incluindo pesquisa de reação com 121 participantes e análise assistida por inteligência artificial. Os resultados evidenciaram aumento da clareza percebida (70,2%), reconhecimento da linguagem como acessível (78,5%) e elevação da confiança na segurança do sistema (81,8%). Houve também crescimento na capacidade autor referida de explicar os mecanismos de fiscalização eleitoral. A comparação com materiais oficiais evidenciou maior legibilidade, organização e proximidade comunicacional nos conteúdos em Linguagem Simples, sem perda de rigor técnico. Conclui-se que a democratização da linguagem técnica fortalece a legitimidade democrática, oferecendo subsídios para políticas públicas de enfrentamento à desinformação e modelos replicáveis de comunicação institucional. PALAVRAS-CHAVE Linguagem Simples. Design da Informação. Justiça Eleitoral. Transparência. Desinformação.

This paper describes eHEALS.com.br, a web-based platform that automates the administration of the Brazilian eHealth Literacy Scale (eHEALS-Br). The system collects responses online, scores users in real time, and provides personalized feedback based on five levels of digital health literacy. A systematic literature review was conducted to map existing instruments and identify gaps related to automation, temporal control, and inclusion. The platform architecture combines a React and TypeScript frontend with a Node.js and MongoDB backend, deployed on a secure virtual private server. In a pilot study with 12 participants, the automated eHEALS-Br scale demon-strated excellent internal consistency (Cronbach’s alpha = 0.929), and additional questionnaire dimensions also showed good reliability. The results demonstrate the feasibility of automating eHEALS-Br, supporting both population studies and individualized clinical use, and reinforcing the potential of digital health tools for monitoring and improving health literacy in Brazil.

Context: Plain Language is a multidisciplinary technique and civic movement that aims to make it easier for users to find, understand, and use information, whether in documents, digital interfaces, or data visualizations. Its adoption has expanded in areas such as Government, Health, and Law, driven by legislation and public policies. In Computing, specifically in the area of Human-Computer Interaction, this technique presents itself as an important quality attribute in systems for inclusion, transparency, and digital accessibility. Objective: This study investigates how Plain Language has been applied in the design of interactive systems in HCI, identifying domains, objectives, methods, challenges, and other aspects reported in the literature. Method: We conducted a systematic mapping study following a rigorous protocol, encompassing data search, filtering, and extraction. We also followed a qualitative approach based on thematic analysis for coding and synthesizing the 18 selected studies. Results: The results reveal a predominance of studies in the health domain and a strong focus on comprehensibility, mainly applied during evaluation stages. Limited use of Plain Language was observed in early design phases and challenges in scalability and limited automation, insufficient user-centered and qualitative evaluations, and limited consideration of cultural factors. Conclusion: The results indicate that Plain Language is still applied in a limited way in HCI, pointing to opportunities for deeper theoretical integration, broader design support, and more robust methods for inclusive and efficient interactive systems.

A verdadeira transformação digital exige que as pessoas compreendam o que lhes é comunicado. Sem clareza, não há inclusão, não há confiança, não há cidadania ativa. Governança digital não se constrói apenas com infraestrutura e dados abertos, mas com linguagem acessível, transparência real e escuta atenta às necessidades de quem está na ponta: os cidadãos. Isso exige uma transformação cultural orientada à cidadania. Este artigo defende que a Linguagem Simples e a transparência ativa são elementos fundamentais para tornar a transformação digital efetiva e democrática. Argumenta-se, ainda, que a sustentabilidade informacional pode ser o grande veículo para isso, pois defende práticas que colocam o cidadão no centro da comunicação pública.

The rapid evolution of digital governance necessitates strategic planning to ensure efficiency, transparency, and adaptability in public service delivery. This paper presents the development of the Strategic and Master Plan for Information and Communication Technology (PEDTIC) at the Tocantins State Information Technology Agency (ATI/TO), a pivotal initiative aimed at strengthening digital transformation efforts in Tocantins, Brazil. The PEDTIC was built upon three foundational diagnostic assessments: the Governance of ICT, the Strategic IT Plan (PDTI), and the ABEP-TIC Index evaluation. These diagnostics provided a comprehensive analysis of ATI/TO’s digital service capabilities, governance structures, and alignment with state objectives. The methodological approach combined situational assessments, regulatory reviews, management interviews, and benchmarking against national best practices. The findings highlighted gaps in IT governance, data integration, and digital service effectiveness. By aligning ATI/TO’s strategic vision with the broader objectives of the Tocantins government, the PEDTIC establishes a framework that prioritizes structured governance, risk management, and the enhancement of public digital services. This study discusses the lessons learned from the diagnostic phase, emphasizing the importance of clear communication, cross-department collaboration, and proactive risk management in digital transformation. The PEDTIC provides a structured action plan with clearly defined objectives, performance indicators, and accountability mechanisms to ensure continuous improvement and adaptation. The results of this initiative have already led to a significant improvement in ATI/TO’s ranking in the ABEP-TIC Index, demonstrating tangible progress in digital governance. Additionally, this paper explores the implications of ATI/TO’s transformation towards a more strategic operational model, shifting from purely technical functions to a leadership role in state digital governance. The conclusions drawn highlight the critical need for structured digital strategies, ongoing capacity-building initiatives, and stakeholder engagement to sustain long-term advancements in public digital services. The PEDTIC serves as a case study for other government institutions aiming to implement structured and scalable digital transformation initiatives.

Having more women in Computing, Information Technology, and Hard Sciences is a pressing matter that has been around for at least three decades. This article presents a success story about WIT (Women in Information Technology), an event part of the CSBC (Brazilian Computer Society Congress). It was created 18 years ago as an open space to discuss gender equity issues in Computing and is currently organized by Programa Meninas Digitais – PMD (Digital Girls Program). In this article, we present the impact of WIT within the Brazilian Computing community. Quantitative and qualitative analyses were carried out over data recorded throughout this period. The results show WIT’s growing number of participants, citations to published papers, and submissions over the years prove its success. So, WIT was born as an embryo, then grew, matured, and created a personality. Today, upon reaching adulthood, it inspires thousands of women to begin working in computing or to thrive in it. WIT has also shown men that society benefits when diversity and respect exist for all minorities, especially women in Computing.