SFSuzanne Franks

Suzanne Franks

*This is an algorithmically generated author record based on publicly available information.

Current Organizations / Institutes

The organizations/institutes from the scholar's latest article

Previous Organizations / Institutes

The organizations / institutes from the scholar's other articles in the past ten years


Suzanne Franks has a total of 25 co-authors. Here are the top co-authors by number of shared publications:


Latest Publications

  • The impact of COVID-19 on science journalists in South Africa: Investigating effects, challenges, quality concerns and training needs

    by Marina Joubert, Lali van Zuydam, Suzanne Franks

    Since early 2020, the COVID-19 pandemic demanded ongoing media coverage unprecedented in its scope and reach. As a result, the pandemic dominated global and national news headlines for an extended period of time. Science and health journalists, and their colleagues covering other journalistic beats, were called upon to report on various aspects of the COVID-19 pandemic and many journalists found themselves in unchartered waters. To investigate the effects of the pandemic on journalists in South Africa, we adopted a qualitative approach and conducted semi-structured, in-depth interviews with twenty science, health and environmental journalists. We explored the challenges and demands that they faced, as well as how the pandemic changed science journalism in South Africa. This study highlights journalists’ capacity-building needs as identified during the pandemic and suggests ways to strengthen science journalism in the country.


  • Open Access

    Beyond Cheerleading: Navigating the Boundaries of Science Journalism in South Africa

    by Suzanne Franks, Marina Joubert, Rebecca Wells, Lali van Zuydam

    Science journalism faces an issue that is part of a bigger picture of media change. The economic pressures which have seen shrinking resources available for reporting news are contrasted by the relentless rise of corporate communication and public relations. Institutional science communication has become a booming industry, operating, at least partially, by bypassing the traditional roles of journalists. To interrogate how science journalists perceive the impact of these changes on their professional roles, as well as how they navigate relationships with scientists and institutional science communicators, we conducted in-depth interviews with experienced South African science journalists. Our paper summarises the results of this study, including how journalists perceive changes in their professional identities and responsibilities. We analyse the interview data and explore the extent to which science journalists perceive themselves as “cheerleaders” for science, in contrast to critical investigators tasked with holding science and scientists to account, as well as how they operate in a world of well-endowed corporate science communication. We situate these interview findings against the theoretical background of boundary work and recent discussions about the blurring boundaries between science journalism and science communication.


  • Open Access

    Supporting quality in science communication: insights from the QUEST project

    by Ilda Mannino, Laura Bell, Enrico Costa, Matteo Di Rosa, Alessandra Fornetti, Suzanne Franks, Claudia Iasillo, Neil Maiden, Arko Olesk, Jacopo Pasotti, et al.

    The promotion of quality is a critical aspect to consider in the re-examination of science communication. This problem is analysed in the research carried out by the QUEST project, as featured in this paper. Engaging key stakeholders in a codesign process — through interviews, focus groups, workshops and surveys — the research identified barriers to quality science communication and on the basis of these, proposes a series of tools and supporting material that can serve as incentives toward quality science communication for different stakeholders across the fields of journalism, social media, and museum communication. And it highlights in particular the significance of training in order to promote professionalism amongst communicators.


  • Top Cited Papers
    Open Access

    The landscape of European science communication

    by Sarah Rachael Davies, Suzanne Franks, Joseph Roche, Ana Lucia Schmidt, Rebecca Wells, Fabiana Zollo

    European science communication project QUEST surveyed and reviewed different aspects of European science communication, including science journalism, teaching and training in science communication, social media activity, and science in museums. This article draws together themes that collectively emerge from this research to present an overview of key issues in science communication across Europe. We discuss four central dynamics — fragmentation within research and practice; a landscape in transition; the importance of format and context; and the dominance of critical and dialogic approaches as best practice — and illustrate these with empirical material from across our datasets. In closing we reflect upon the implications of this summary of European science communication.


  • Open Access

    Quality indicators for science communication: results from a collaborative concept mapping exercise

    by Arko Olesk, Berit Renser, Laura Bell, Alessandra Fornetti, Suzanne Franks, Ilda Mannino, Joseph Roche, Ana Lucia Schmidt, Barbara Schofield, Roberta Villa, et al.

    Although the need to improve quality of science communication is often mentioned in public discussions, the science communication literature offers few conceptualizations of quality. We used a concept mapping approach, involving representatives of various science communication stakeholder groups working collaboratively, to propose a framework of quality. The framework organizes individual elements of quality into twelve indicators arranged into three dimensions: trustworthiness and scientific rigour, presentation and style, and connection with society. The framework supports science communicators in reflecting on their current practices and designing new activities, potentially improving communication effectiveness.


  • ‘Please Send Us Your Money’: The BBC’s Evolving Relationship With Charitable Causes, Fundraising and Humanitarian Appeals

    by Suzanne Franks

    Fundraising for charitable causes has had a key place in the BBC’s schedule since the earliest days of the corporation and the establishment of the weekly radio appeal. As new forms of fundraising through high-profile media events developed in the 1980s, raising unprecedentedly large sums for charity, the BBC had to adjust the way it negotiated with good causes and audiences. These changes coincided with professionalization and rapid growth of the NGO sector, which sought to elicit funds from a wider public using innovative techniques and new ways of reaching out through the media. This article uses internal BBC documents to examine how, against this rapidly changing background, the organization navigated the rules behind broadcasting of appeals. This includes the way that the BBC interacted with the Disasters Emergency Committee that had been established in the 1960s to provide an interface between broadcasters and charities to oversee exceptional fundraising for international causes. In some cases, the BBC faced difficulties in reconciling its duty to educate audiences about charitable causes with the fundraising imperative which relied on TV extravaganzas. In other cases, the BBC confronted the question of whether it was hosting a global fundraising event or simply covering an event organized by others. These kinds of emerging challenges which arose out of new innovations in fundraising via broadcasting produced interesting debates that are still evolving both within the charitable sector and in the way it relates to the media. The BBC’s role within this ecology provides some illuminating insights about the issues connected with raising funds for humanitarian causes.


  • Women reporting sport: Still a man’s game?

    by Suzanne Franks, Deirdre O’nEill

    While it is generally known that sports journalism is an area of gender disparity, no major academic study has established the proportion of women sports writers in the UK press. Although female sports broadcasters have increased their visibility in the United Kingdom, the same is not true in the print media. This research first examines the current visibility of women sports journalists in the national UK press, by counting by-lines according to gender. Second, a study explores if the 2012 London Olympic Games had any effect on the proportion of female sports writers in the UK press, by comparing sports by-lines in a sample 6 months before and after the games. Furthermore, these results are compared to a decade earlier to see if the situation has improved. The findings indicate that the proportion of female sports writers in the UK press is lower than in comparable countries, with little improvement over time.


  • BBC Reporting in India in The 1970s and 1980s: Globally Connected Media Ahead of Its Time

    by Suzanne Franks

    We are accustomed to the complaint that western media depict the developing world in a stereotyped and inadequate manner. However this article, based on documents in the BBC Written Archives Centre, demonstrates that the way India was reported in the period 1970–1987 provides an exception to this characterisation. The material reveals that the there was surprisingly, an intense care and attention shown by broadcasters and managers to the coverage of India. The factors which underlay this include the growing confidence of the Indian diaspora population, a continuing interest by individual broadcasters in Indian affairs and the influence of an exceptional correspondent in Delhi throughout this period. Moreover the Indian government and indeed many Indian individuals maintained a critical interest, bordering sometimes on an obsession, in the portrayal of Indian affairs by the BBC. The networks between India and its UK diaspora enabled pressure to be exerted on the BBC which, as the records demonstrate, broadcasters took very seriously. This ability of Indians to ‘access’ their coverage (and then complain about it) is an early precursor to the pattern of foreign reporting which prevails today in an era of globally available media.


  • Open Access

    AttItudes to Women In the BBC In the 1970s – not so much a glass ceiling as one of reinforced concrete

    by Suzanne Franks

    The BBC was in its earliest days considered an ‘enlightened’ employer of women. By the early 1970s, when feminist aspirations had led to wider awareness of workplace equality issues, the BBC was no longer in the vanguard of change. A confidential internal report on the position of female staff in the corporation highlighted very limited scope for advancement and the widespread discrimination and hostile attitudes towards women. Yet despite repeated analysis of the problem over subsequent years there was little progress towards meaningful opportunities for women. A sea change was taking place in the expectations of younger women, yet within the corporation complacent attitudes about the process needed for any real change abounded among senior management. Despite some piecemeal adjustments it took another decade after the initial report on the limitations for women in the BBC before any serious engagement with the problem became evident.