Ting Liu

According to the existing hotel green management system and environmental protection behavior intention scale, the green management system is divided into four parts: green system, green facilities, green products, and green services. After building the model between hotel green management and consumer environmental protection behavior intention, through the field investigation of Empark Grand hotel data and the use of SmartPLS software analysis, the following results are obtained: First, in the hotel green management, consumers have the strongest perception of green policy formulation and the weakest perception of green service. Secondly, all four aspects of the green management system have a significant impact on the willingness of consumers to behave in a pro-environment manner.

This paper aimed to develop a measurement scale for female hotel employees’ career expectations. Both qualitative and quantitative research methodologies were applied. In-depth interviews were first conducted to collect primary data of career expectation activities, and then the main survey was conducted nationwide to collect representative data. After a series of exploratory factor analysis, two dimensions were extracted, namely career rewards and career development. The results of confirmatory factor analysis indicated that the measurement items developed were both reliable and valid. Of the two factors of female hotel employees’ career expectations, career rewards was an important factor. Both academic and practical implications were discussed to provide valuable insights for human resource management of hotels in China. The paper concludes with the discussion of limitation and suggestions for future research.