Hashed Mabkhot

Purpose: The objective of this study is to explore the determinants of individuals' intentions to continue utilize mobile payment services by examining integrated model of the constructs of the Technology Acceptance Model (TAM) (perceived ease of use and perceived usefulness) and the Theory of Planned Behavior (TPB) (attitude, subjective norm, and perceived behavioral control). Furthermore, the study investigates the relationship between user satisfaction and their intention to persist in using mobile payment. Methodology: In this quantitative investigation, a sample of 474 mobile e-wallet users was surveyed online. Partial least squares structural equation modeling was employed for data analysis. Findings: The study reveals that the constructs from the Technology Acceptance Model (TAM), Theory of Planned Behavior (TPB), and user satisfaction collectively influence users' intentions to use e-wallet services. Notably, the model demonstrates its ability to elucidate 59.1% of the variance in behavioral intention to continue utilizing e-wallets. Additionally, both user satisfaction and perceived behavioral control significantly impact the decision to persist in using e-wallets. The insights gleaned from this study can be leveraged by e-wallet stakeholders to inform strategic decisions within the e-wallet ecosystem. Practical implications: The inclusion of TAM and TPB constructs enhances our understanding of e-wallet service utilization. These findings offer valuable insights for service providers, enabling them to tailor their marketing strategies more effectively, thereby ensuring customer satisfaction and continued e-wallet usage. Originality: This study introduces a comprehensive and integrative approach to elucidate the factors influencing the sustained use of e-wallet services. By amalgamating two foundational adoptions above theories, it extends our understanding of mobile payment adoption dynamics.

Purpose: Organisational commitment is critical to an organization's success and growth. It leads to increased job satisfaction, lower turnover, improved performance, a more positive organisational culture, and increased customer satisfaction. This research tries to highlight the relationship between organizational commitment and turnover intention taking into account the mediation role of job satisfaction and work environment. Theoretical framework: Organizational commitment is very crucial in today working environment. Employees are more likely to be inspired and dedicated to their work when they feel committed to their organisation.(Freudenberger, 1974) .This results in increased productivity and performance. Furthermore, organizational commitment is important in employee retention. Employees that are committed to their company are less inclined to depart for other chances(Mathieu, Fabi, Lacoursiere, & Raymond, 2016). This lowers turnover rates and the costs associated with hiring and training new personnel. Methodology: This is a quantitative study that employed a structured questionnaire design. This study's sample consists of 193 public officers from the Saudi public sector in the western region who were chosen at randomly. Raw data gathered via mail questionnaires. The data collected was analyzed by SmartPLS 3 to test the study's hypotheses. Findings: Finding of this study indicates that organizational commitment has a substantial and statistically significant influence on Job Satisfaction (β = 0.601, t = 8.580, p = .001), and turnover intention (β = -0.363, t = 4.737, p = .001). In addition, the work environment and job satisfaction show mediation role in the relationship between organizational commitment and turnover intention. Research, Practical & Social implications: Managers at the public organizations need to apply different strategies to enhance the overall job satisfaction like giving employees a voice and involving them in problem-solving. This make them feel valued and motivated. Such practice can lead to create a conducive working environment where few people decide to quit. Employees that are committed to their organisation are more inclined to put in extra effort and go the extra mile. It is highly recommended to adopt high-performance working environment. This requires an updated human resource management techniques and practices. Originality/Value: The findings of this study indicates that ORC has a substantial and statistically significant influence on Job Satisfaction, working environment, and turnover intention. This study also finds the work environment and job satisfaction are significantly mediated the relationship between organizational commitment and turnover intention. This contributes to the current literature especially in the public organizations studies.

Innovative technology significantly transforms numerous activities and operations in the logistics sector across various industries, including the aviation sphere. This primary quantitative research aimed to explore the evolution of logistics and supply chain management in the digital age for aviation companies in Saudi Arabia. The research involved conducting a survey among 104 supply chain and technology personnel from Saudi Cargo and its affiliate firms in Saudi Arabia. Partial least squares (PLS–SEM) was used for data analysis to determine the relationships between three independent variables: market intelligence quality (MIQ), manufacturing–marketing coordination (MMC), and supply chain intelligence quality (SCIQ), with product innovation performance (PIP) as the dependent variable. The results indicated that SCIQ and MIQ have a positive and significant statistical relationship with PIP. Nonetheless, the findings disproved that the MMC gives insights into consumer needs directly affecting PIP. From this study, it can be concluded that aviation companies should improve their supply chain systems, marketing domain, and manufacturing marketing coordination to realize the improved performance of their product innovations in the contemporary digital era.

The purpose of this research is to examine the impact of supply chain integration (SCI), demand for halal products (DHP), halal marketing (HM), process quality improvement (PQI), food safety concerns (FSCs), and health consciousness (HC) on sustainable product performance (SPP) in the halal food industry in Malaysia. A survey was conducted with 212 respondents from Malaysian halal-certified companies, and the partial least squares (PLS-SEM) method was used for the data analysis. The findings indicate a positive and significant link between SCPI, HC, PQI, and SPP. In contrast, the findings show no significant link between HM, FSC, and SPP. DHP was found to have a negative, non-significant association with SPP. This paper concludes by discussing the implications of the findings and opportunities for future research.

Purpose: This study examines the impact of macroeconomic factors on GCC banks’ stability. As GCC countries still rely on oil export revenues to cover government expenses and perform an undiversified economy, hence, increased awareness of the financial diversifications in the GCC financial sectors is needed to contribute alongside oil sector revenues and then improve the non-oil sectors’ investments in order to eliminate the oil and macro-financial linkage that causes any changes in the oil price to impact the whole macroeconomic and financial system of the country. In this context, this research selected the most important macroeconomic factors such as GDP growth, inflation rate, exchange rate, global financial crisis period (2008/2009), oil price fluctuation, and political instability within the period from 2005 to 2020, which covers many economic and political events. Design/methodology/approach: We used panel cointegration analysis, starting with a panel unit root test and including PFMOLS and PDOLS estimations. Additionally, FGLS estimation was used due to the existence of heteroskedasticity and auto-correlation in the sample. Findings: The findings suggest that there is an adverse relationship between the inflation rate, global financial crisis (2008/2009) and oil price changes, and the financial stability of GCC Islamic and conventional banks. However, the Islamic bank is less adversely affected by a financial crisis, oil price changes, inflation rate and political instability. Originality/value: This proposed model provided better knowledge for regulators and policymakers about the external impacts on GCC banks’ stability, to commit an appropriate economic policy to help in reforming the economic and financial imbalances.

In recent years, influencers on social media platforms have received substantial attention during the COVID-19 pandemic. Influencers impact consumer purchase intentions, and credibility plays a mediating role in the link between these variables. A survey was conducted in the Eastern Region of Saudi Arabia with 312 respondents, and partial least squares (PLS-SEM) were used for data analysis. The findings indicate that a significant link was identified between SMIs and purchase intentions, and credibility was determined to play a mediating role between these variables. Furthermore, the findings contribute to understanding customer behavior. The paper discusses the implications and opportunities for the future research.

The mushrooming growth of luxury brands has been evidenced worldwide, especially among developing countries such as Malaysia. Despite Malaysian consumer confidence slowing due to uncertainty about the economic conditions, the demand for luxury brands is still expected to rise. Interestingly, a significant rise in the demand for luxury brands has been observed in the millennials group. This study examines the relationship of electronic word-of-mouth and the country of origin’s image on millennials' attitudes toward luxury brands and the intention to purchase luxury fashion brands. The study among 333 millennials revealed that the country of origin’s image has both direct and indirect effects on the intention to purchase luxury fashion brands. Electronic word-of-mouth (eWOM) was found statistically insignificant in explaining the intention to purchase, but eWOM had a significant relationship on intention to purchase through its mediation effect of the attitude toward luxury brands. Accordingly, the findings found support for the balance theory. The results also suggest that the owners of luxury brands should carefully manage the country of origin because it will affect the overall brand image, as perceived by consumers. Limitations and future directions of the study are also included at the end of the article.