Jessica Maddox
Current Organizations / Institutes
The organizations/institutes from the scholar's latest article
Research Subjects
Jessica Maddox has a total of 13 co-authors. Here are the top co-authors by number of shared publications:
Brian Creech
Temple University, Philadelphia, USA
2 shared publications- Brian Creech
Lehigh University
2 shared publications - Andreas Schellewald
Goldsmiths, University of London, UK
1 shared publication - Ankolika De
College of Information Sciences and Technology, Pennsylvania State University, State College, Pennsylvania, USA
1 shared publication - Anne Herfurth
The University of Alabama, USA
1 shared publication - Ellenrose Firth
Sapienza Università di Roma
1 shared publication
Latest Publications
- 3 July 2026
- Published by Taylor & Francis in Communication Research and Practice
- Vol. 12 (3) , 489-495
Researching influencers, internet fame, and (shitty) digital futures: an ethical provocation
In June 2026, researchers at the University of London and Oxford University hosted a symposium called ‘Internet Fame and the Future of Internets Everywhere: From Wanghong to AI Slop to Trashfutures...
- 3 July 2026
- Published by Taylor & Francis in Communication Research and Practice
- Vol. 12 (3) , 489-495
Researching influencers, internet fame, and (shitty) digital futures: an ethical provocation
In June 2026, researchers at the University of London and Oxford University hosted a symposium called ‘Internet Fame and the Future of Internets Everywhere: From Wanghong to AI Slop to Trashfutures...
- Top Cited Papers
- 15 April 2026
- Published by SAGE Publications in New Media & Society
Mapping the relationship between journalistic discourse, tech industry layoffs, and artificial intelligence
The tech industry’s 2023–2024 mass layoffs represented a critical moment in which an infallible industry seemed to suddenly lay bare its weak spots. Historically, Big Tech and the American press have had a complementary relationship, journalism often reinforcing an industry long viewed as too big to fail. Through textual analysis of long-form coverage of the tech layoff crisis, we identify three themes. First, even amid layoffs, Big Tech is presented as too complex and important to regulate, with layoffs framed as necessary for long-term health—and as justification for subsequent layoffs by other firms. Second, AI is presented as both a positive and a negative factor in layoffs, yet remains largely unchallenged. Finally, coverage paid minimal attention to disproportionate impacts on women and racial minorities, upholding gender and racial imbalances in Big Tech. Taken together, the press did not simply explain layoffs—it acted as an active stakeholder.
- 15 April 2026
- Published by SAGE Publications in New Media & Society
Top Cited PapersMapping the relationship between journalistic discourse, tech industry layoffs, and artificial intelligence
The tech industry’s 2023–2024 mass layoffs represented a critical moment in which an infallible industry seemed to suddenly lay bare its weak spots. Historically, Big Tech and the American press have had a complementary relationship, journalism often reinforcing an industry long viewed as too big to fail. Through textual analysis of long-form coverage of the tech layoff crisis, we identify three themes. First, even amid layoffs, Big Tech is presented as too complex and important to regulate, with layoffs framed as necessary for long-term health—and as justification for subsequent layoffs by other firms. Second, AI is presented as both a positive and a negative factor in layoffs, yet remains largely unchallenged. Finally, coverage paid minimal attention to disproportionate impacts on women and racial minorities, upholding gender and racial imbalances in Big Tech. Taken together, the press did not simply explain layoffs—it acted as an active stakeholder.
- 10 March 2026
- Published by SAGE Publications in Convergence: The International Journal of Research into New Media Technologies
- Vol. 32 (3) , 708-722
This program was brought to you by the algorithm: Rethinking television via TikTok
The days of television have repeatedly been deemed over. Today, we are told, television is a dying medium replaced by viral and new digital platforms like TikTok where millions gather every day to consume content. This paper is an extended literature review of television and TikTok scholarship to highlight similarities and differences amongst key concepts in both fields. By focusing on political economy, textual analysis, and audience/reception studies, we unpack the connections and tensions between TikTok and the visual styles, aesthetic elements, cultural configurations, intertextual references, and genre formations that have established television as a recognizable technology and cultural form. We also draw on a case study of TikTok therapy content and television talk shows to further demonstrate how these entities occur. Moreover, the paper outlines the analytical benefits of considering digital platforms such as TikTok as a continuity of prior media developments, rather than being fundamental disruptions.
- 10 March 2026
- Published by SAGE Publications in Convergence: The International Journal of Research into New Media Technologies
- Vol. 32 (3) , 708-722
This program was brought to you by the algorithm: Rethinking television via TikTok
The days of television have repeatedly been deemed over. Today, we are told, television is a dying medium replaced by viral and new digital platforms like TikTok where millions gather every day to consume content. This paper is an extended literature review of television and TikTok scholarship to highlight similarities and differences amongst key concepts in both fields. By focusing on political economy, textual analysis, and audience/reception studies, we unpack the connections and tensions between TikTok and the visual styles, aesthetic elements, cultural configurations, intertextual references, and genre formations that have established television as a recognizable technology and cultural form. We also draw on a case study of TikTok therapy content and television talk shows to further demonstrate how these entities occur. Moreover, the paper outlines the analytical benefits of considering digital platforms such as TikTok as a continuity of prior media developments, rather than being fundamental disruptions.
- Open Access
- 23 June 2025
- Published by Association for Computing Machinery (ACM)
- p. 855-867
Who Gets Heard? Calling Out the "Hard-to-Reach" Myth for Non-WEIRD Populations’ Recruitment and Involvement in Research
- 23 June 2025
- Published by Association for Computing Machinery (ACM)
- p. 855-867
Open AccessWho Gets Heard? Calling Out the "Hard-to-Reach" Myth for Non-WEIRD Populations’ Recruitment and Involvement in Research
- 19 February 2025
- Published by Taylor & Francis in Journal of Broadcasting & Electronic Media
- Vol. 69 (1-2) , 103-117
On Air and on TikTok: How Broadcast Journalists Use the Growing Social Media Site
- 19 February 2025
- Published by Taylor & Francis in Journal of Broadcasting & Electronic Media
- Vol. 69 (1-2) , 103-117
On Air and on TikTok: How Broadcast Journalists Use the Growing Social Media Site
- 25 June 2024
- Published by Taylor & Francis in The Communication Review
- Vol. 28 (1) , 82-100
Using Creator Studies insights to optimize participant recruitment on TikTok
- 25 June 2024
- Published by Taylor & Francis in The Communication Review
- Vol. 28 (1) , 82-100
Using Creator Studies insights to optimize participant recruitment on TikTok
- Top Cited PapersOpen Access
- 1 October 2023
- Published by SAGE Publications in Social Media + Society
- Vol. 9 (4)
Assembling “Sides” of TikTok: Examining Community, Culture, and Interface through a BookTok Case Study
The term “side” has emerged to describe communities on the short-form video app TikTok. But what discursive work does the metaphor of side do to describe online communities? Through a case study with a textual analysis of the culture, technology, interface, and platform vernaculars present in reading fandom TikTok, BookTok, we explore how user practice and app features intertwine to establish sides of TikTok as relational, individualistically positioned, and exclusionary. In the process, we also present a cursory charting of the BookTok community. Unpacking the construction and implications of this metaphor matters because it shows the distinctive and exclusionary work done by the term side, not just across TikTok but within collectives as well. Who TikTok believes to be the typical member of a side has implications for discrimination and exclusion on the app, as it feeds into existing divisiveness in communities and the app’s tendency to suppress people of color, LGBTQ individuals, and disabled individuals.
- 1 October 2023
- Published by SAGE Publications in Social Media + Society
- Vol. 9 (4)
Top Cited PapersOpen AccessAssembling “Sides” of TikTok: Examining Community, Culture, and Interface through a BookTok Case Study
The term “side” has emerged to describe communities on the short-form video app TikTok. But what discursive work does the metaphor of side do to describe online communities? Through a case study with a textual analysis of the culture, technology, interface, and platform vernaculars present in reading fandom TikTok, BookTok, we explore how user practice and app features intertwine to establish sides of TikTok as relational, individualistically positioned, and exclusionary. In the process, we also present a cursory charting of the BookTok community. Unpacking the construction and implications of this metaphor matters because it shows the distinctive and exclusionary work done by the term side, not just across TikTok but within collectives as well. Who TikTok believes to be the typical member of a side has implications for discrimination and exclusion on the app, as it feeds into existing divisiveness in communities and the app’s tendency to suppress people of color, LGBTQ individuals, and disabled individuals.
- Top Cited Papers
- 1 September 2023
- Published by SAGE Publications in Convergence: The International Journal of Research into New Media Technologies
- Vol. 29 (5) , 1183-1198
More real, or just more surveillance? Panopticism and shifting authenticity paradigms in BeReal
BeReal has become a popular app among younger social media users, with a premise that privileges a brief, random, and unvarnished look into one’s life once a day. Hailed as the ‘anti-Instagram’ or ‘anti-TikTok’, the app eschews filters, performance, influencers, and sponsored content in favor of authenticity. While curated authenticity has long been a hallmark of internet culture, BeReal seems to employ authenticity not as a performance strategy but as a value, tapping into criticisms of the inauthentic. Through the walkthrough method of social media app analysis, I employ ethnographic research tenets to analyze how BeReal forwards a different type of authenticity to its users from its discourse, design, interface, and features. The findings are two-fold: First, BeReal privileges authenticity-as-realness instead of authenticity-as-performance, using spontaneity and timed posting windows to severely limit the time one can craft a post. Second, BeReal acts as a panopticon, because the omnipresent possibility of posting means users are always already aware of the potential. Authenticity-as-realness is not uncomplicated; it relies much more heavily on neoliberal self-monitoring and panopticism to be ready for anything, as opposed to a finely tuned and intricately crafted performance with lighting, makeup, and editing. This indicates considerations of authenticity are changing on social media platforms, putting performance at odds with panopticism.
- 1 September 2023
- Published by SAGE Publications in Convergence: The International Journal of Research into New Media Technologies
- Vol. 29 (5) , 1183-1198
Top Cited PapersMore real, or just more surveillance? Panopticism and shifting authenticity paradigms in BeReal
BeReal has become a popular app among younger social media users, with a premise that privileges a brief, random, and unvarnished look into one’s life once a day. Hailed as the ‘anti-Instagram’ or ‘anti-TikTok’, the app eschews filters, performance, influencers, and sponsored content in favor of authenticity. While curated authenticity has long been a hallmark of internet culture, BeReal seems to employ authenticity not as a performance strategy but as a value, tapping into criticisms of the inauthentic. Through the walkthrough method of social media app analysis, I employ ethnographic research tenets to analyze how BeReal forwards a different type of authenticity to its users from its discourse, design, interface, and features. The findings are two-fold: First, BeReal privileges authenticity-as-realness instead of authenticity-as-performance, using spontaneity and timed posting windows to severely limit the time one can craft a post. Second, BeReal acts as a panopticon, because the omnipresent possibility of posting means users are always already aware of the potential. Authenticity-as-realness is not uncomplicated; it relies much more heavily on neoliberal self-monitoring and panopticism to be ready for anything, as opposed to a finely tuned and intricately crafted performance with lighting, makeup, and editing. This indicates considerations of authenticity are changing on social media platforms, putting performance at odds with panopticism.
- 16 August 2022
- Published by SAGE Publications in New Media & Society
- Vol. 26 (7) , 4201-4218
Thus spoke Zuckerberg: Journalistic discourse, executive personae, and the personalization of tech industry power
As technology chief executive officers have become public figures, their personae operate as loci for journalistic discourse about the intersection of moral responsibilities, regulation, and political-economic power of the tech industry. They possess a power often construed as beyond the reach of politics or civil society to address. This study considers how the ubiquity of tech power has become a kind of common sense in journalistic discourse, specifically looking at news, commentary, and analysis that has circulated around Facebook’s Mark Zuckerberg since 2016, arguing that even as critiques of Zuckerberg’s moral fitness and leadership capacity proliferate, they construct the epistemic bounds within which tech industry power over American public life is understood as legitimate, even as journalists and commentators question certain executives’ ability to wield the tech industry’s infrastructural and cultural power.
- 16 August 2022
- Published by SAGE Publications in New Media & Society
- Vol. 26 (7) , 4201-4218
Thus spoke Zuckerberg: Journalistic discourse, executive personae, and the personalization of tech industry power
As technology chief executive officers have become public figures, their personae operate as loci for journalistic discourse about the intersection of moral responsibilities, regulation, and political-economic power of the tech industry. They possess a power often construed as beyond the reach of politics or civil society to address. This study considers how the ubiquity of tech power has become a kind of common sense in journalistic discourse, specifically looking at news, commentary, and analysis that has circulated around Facebook’s Mark Zuckerberg since 2016, arguing that even as critiques of Zuckerberg’s moral fitness and leadership capacity proliferate, they construct the epistemic bounds within which tech industry power over American public life is understood as legitimate, even as journalists and commentators question certain executives’ ability to wield the tech industry’s infrastructural and cultural power.
- 13 August 2022
- Published by Taylor & Francis in Information, Communication & Society
- Vol. 26 (14) , 2726-2752
Micro-celebrities of information: mapping calibrated expertise and knowledge influencers among social media veterinarians
Influencers are a defining feature of the contemporary social media landscape, but little has interrogated how these individuals may privilege information sharing as essential to their brand. This article interrogates the role of the knowledge influencer, or those who perform micro-celebrity to convey information and expertise to lay audiences. Knowledge influencers can be doctors, lawyers, or anyone, regardless of class, who is an expert in their occupation. In doing so, knowledge influencers perform what I call calibrated expertise, or the curated performance strategy in which experts harness social media affordances, platform dynamics, and aspects of micro-celebrity to impart information. Through a case study analysis of social media veterinarians on Instagram, I show how calibrated expertise is discursively performed, and knowledge influencers emerge, at a cultural moment in which neoliberalism continues to blur the lines between work and play, and populist backlashes against experts are ubiquitous. By navigating micro-celebrity, authenticity, and relatability, knowledge influencers put a human face and contemporary cultural spin on expertise. Though, this does not mean the knowledge influencer is the answer to sweeping distrust, but rather, is an untapped resource for considering information sharing and power dynamics in neoliberal, populist times.
- 13 August 2022
- Published by Taylor & Francis in Information, Communication & Society
- Vol. 26 (14) , 2726-2752
Micro-celebrities of information: mapping calibrated expertise and knowledge influencers among social media veterinarians
Influencers are a defining feature of the contemporary social media landscape, but little has interrogated how these individuals may privilege information sharing as essential to their brand. This article interrogates the role of the knowledge influencer, or those who perform micro-celebrity to convey information and expertise to lay audiences. Knowledge influencers can be doctors, lawyers, or anyone, regardless of class, who is an expert in their occupation. In doing so, knowledge influencers perform what I call calibrated expertise, or the curated performance strategy in which experts harness social media affordances, platform dynamics, and aspects of micro-celebrity to impart information. Through a case study analysis of social media veterinarians on Instagram, I show how calibrated expertise is discursively performed, and knowledge influencers emerge, at a cultural moment in which neoliberalism continues to blur the lines between work and play, and populist backlashes against experts are ubiquitous. By navigating micro-celebrity, authenticity, and relatability, knowledge influencers put a human face and contemporary cultural spin on expertise. Though, this does not mean the knowledge influencer is the answer to sweeping distrust, but rather, is an untapped resource for considering information sharing and power dynamics in neoliberal, populist times.