Matina Ghasemi

This study examines how Business Intelligence (BI) capabilities influence environmental performance (EP) in manufacturaing supply chains, with a focus on the mediating roles of Green Supply Chain Management (GSCM) and Supply Chain Integration (SCI) and the moderating role of Blockchain Integration (BCI). Addressing a critical research gap in digital sustainability, particularly in emerging markets, this study integrates the Resource-Based View (RBV) theory, Natural Resource-Based View (NRBV) theory, and Dynamic Capabilities View (DCV) theory to develop a theoretically grounded framework. Data were collected via a cross-sectional survey of 231 managers in 65 firms in Jordan and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). Findings reveal that while BI does not directly enhance EP, it significantly improves GSCM and SCI, which in turn mediate its influence on EP. GSCM fully mediates this relationship, while SCI provides partial mediation. BCI did not demonstrate a significant moderating effect. These results suggest that BI must be embedded within green and integrative operational systems to drive sustainability outcomes. This study contributes novel insights into how digital capabilities translate into environmental gains in underrepresented contexts and provides actionable guidance for firms and policymakers aiming to align digital transformation with environmental objectives.

Recently, the relationship between green human resource management (GHRM) and environmental performance has received a lot of attention from scholars. Teaching, training, and research and development carried out in higher education institutions, which are crucial sources for the promotion of sustainability, encourage GHRM. Using signaling theory, this study aimed to deal with the different roles of green training in the Ministry of Education’s corporate environmental performance. The mediation analysis of organizational citizenship behavior towards the environment was considered and the moderation role of perceived organizational support was evaluated. A survey was prepared to analyze the opinions of managers and staff of the Ministry of Education in Iran. After collecting the surveys, 211 complete responses were analyzed and the most important results from these surveys concluded that: (1) the important tools in adopted strategies for green training improve organizational citizenship behavior towards the environment (OCB) and the Ministry of Educations’ environmental performance; (2) the role of OCB in mediating the effects of training on corporate environmental performance (CEP) is essential; (3) perceived organization support (POS) has a moderation role between green training and CEP.

One of the fundamental areas of the tourism industry that has a significant impact on the economy of the host country is medical tourism. Many nations strive to establish a reputation both domestically and abroad. There is intense competition among nations to entice medical tourists, yet the motivating factors and purchasing patterns may be very different for different cultures. Healthcare decision-makers must employ efficient marketing strategies to secure a sustainable market share given the international rise of medical tourism. By interviewing the managers and patients of international hospitals, the current study aims to determine the potential growth of medical services with the idea of medical tourism in Iran. In addition, the basic indicators and significant categories are further distinguished by examining the key stakeholders and the perspectives of international patients toward medical tourism activities in Iran. To the best of our knowledge, the main emphasis in earlier studies was only on time, cost, and quality, although other indicators are needed for stakeholders to be investigated in this area. Despite Iran’s rich natural, historical, and cultural heritage, a long history of political unrest and conflicts between reformists and fundamentalists regarding the benefits of tourism has hurt the industry’s growth. The findings of this study, including the eight categories provided, make medical tourists aware of the cutting-edge technologies being used in the Iranian healthcare sector. It also includes tourist attractions that could be used in future research by employing multicriteria decision-making techniques to identify the most crucial ones for each nation.

Emphasizing the need to provide a coordinated flood management strategy in the country and avoid acting in an isolated way when it occurs, improving the attitude of flood control during floods, and controlling floods with comprehensive analysis are among the main purposes of the current study. In this study, the environment’s physical, technological, social, economic, and political characteristics are considered to assess the urban flood risk. This study entails a discussion of flood hazard control in Benin City, the capital city of Edo State of Nigeria. The research methodology involves employing both interviews and questionnaire distribution. First, three key persons involved in flood control are interviewed at the State Emergency Management Agency (SEMA), which coordinates disaster risk reduction in the state, and then, the responses are classified into themes that are used to prepare the questionnaire to be distributed in four main regions. The questionnaires are distributed to the employees in institutions concerned with flood control and to the general population living in the region. Based on the obtained results from the interviews, some methods that could be applicable in controlling flooding in the region are listed. The results showed that the most important ones are flood warning systems, flood prevention through using the building resilient infrastructure and community programs, protection and mitigation through using natural processes, and strategic implementation of a flood emergency plan through sustainability.

The main objective of this study was to examine the role and existence of internal control and accountability in NGOs of Buea Sub-division Cameroon. The study fol-lowed these research questions: What are the main concerns of governance in NGOs in the Buea Sub-division Cameroon? Among the identified items, which ones are more important? What is the implication of each item after analyzing? Two theories consti-tuted the theoretical framework of the current study, including the agency theory and stakeholder theory. The evaluation of internal control and accountability was con-ducted through interviews with managers, directors, accountants, and project manag-ers to reach a framework in questionnaires format in fifteen chosen NGOs. By con-ducting interviews 35 items were obtained and among them, 21 items were more em-phasized by the participants. These 21 areas were analyzed using percentage frequen-cy tables and bar charts by using SPSS to analyze internal control and accountability practices in NGOs in Buea Sub-division in Cameroon. The COSO model and HAP frameworks were applied as guidance for the whole procedures and analysis. The findings revealed that some components of internal control systems were not fully ac-tive. Nevertheless, most components like control environment, information, and communication, control activities, internal audit, segregation of duty, accounting knowledge and principles, internal control and accountability were actively being practiced which resulted in a considerable and positive influence on NGOs, noted by participants. The lack of a regulatory body and control by the local government to monitor the operations of NGOs and their ethical standards were noted as problems hindering accountability and reliable reports to stakeholders by the NGO sector in Buea Sub-division. This study has its own limitations as the small group of participants and bias of self-evaluation of critical elements of governance. The study ends with a recommendation for government and NGO management to employ personnel with sound knowledge of internal control and accountability that will follow up on the weaknesses identified in the system like political instability, monitoring, disclosure, and funding constraints in order to improve the existing internal control and ac-countability systems in Buea Sub-division Cameroon.

“Right to health” is a fundamental human right and it is protected by international laws, also it turns over to states in three areas. Quality health care, affordability and the availability of necessary facilities and equipment’s form part of the reasons why individuals in need of these services migrate to countries that fortunately have upgraded facilities ready to serve the needs of patients worldwide. The purpose of this study is to examine the perceptions of health practitioners, tourist agents (travel agents) and hotel managers, to determine if they are aware of the present condition of medical tourism in North Cyprus, and to discover the most sought-after procedure in the country. Thereafter the status of the most sought-after procedure was analyzed and strategies for improving this sub-sector alongside medical tourism were proposed. The study aims to provide insight for stakeholders, administrators and public officials in designing their strategies for improving this sub-sector of tourism, and to highlight the contribution of medical tourism to the development of the Turkish Republic of North Cyprus. The study is based on surveys given to participants selected by a snowball sampling and convenience sampling technique. Collected data were analyzed using basic coding methods of qualitative analysis. Results from the first part of the study revealed that the most sought-after medical procedures in TRNC were invitro fertilization treatments, and in the latter part of the study, the push-pull motivators and status quo of this sector were determined.

In recent years, environmental consideration and notion of sustainability has gained extensive attention on global scale from political aspect to businesses and social means. It has been the core concept of development for organizations in different industries in an increasing manner. As tourists tend to be more aware regarding environment and impact of human activity on nature, it becomes more important to include sustainable measures so that firms can remain competitive in the market and attract new customers. The current research examines the relationship between sustainable marketing orientation deployed by organizations operating in tourism sector (i.e., hotels) and employees’ extra-role behavior in form of organizational citizenship behavior. Furthermore, indirect effects of employees’ socialization and involvement are examined to provide a better understanding on related factors. Gathering data from hotels of Beirut, 218 employees participated in the research and PLS-SEM yielded significant results, stating that the variables are vital for positive behavioral outcomes within the hotel industry. The results can be beneficial for scholars and practitioners in tourism sector alike.

This study focuses on investigating the role of innovation speed in mediating the relationship between total quality management and small and medium-sized enterprise performance. Cross-sectional data from 484 Nigerian small and medium-sized manufacturing enterprises were collected using judgmental sampling, which was targeted at the owners and managers of small-scale manufacturing enterprises within Nigeria. The obtained data were evaluated using both descriptive and inferential statistical techniques. Hence, the heuristic model for the relationship was subjected to a string of tests using the partial least squares structural equation modeling technique. The results show that total quality management is positively related to operational performance as well as innovation speed, which has a substantial influence on the nexus between total quality management (TQM) and small and medium-sized enterprises’ (SME) performance. The study expands the understanding of innovation, regarding speed and its measures within total quality management, where the five basic dimensions of total quality management are top management quality practices, employee quality management, customer orientation, process management, and employee knowledge and training. Furthermore, the model contributes to the scarce literature on the mediating factors needed to boost the operational performance of small-scale manufacturing firms.

Despite the active contribution, promotion, and emergent in medical tourism, few studies have examined the significant contribution of cost and quality management-oriented innovation on medical tourists. Hospital administrators’ application of knowledge management practices buffers a yardstick for both innovation and patient-oriented. A total of 214 questionnaires were collected from general and functional managers in Iranian hospitals. partial least squares structural equation modeling (PLS-SEM) was performed to analyze the data using Smart PLS 3. The findings suggest that both cost- and quality-oriented innovation significantly increase patient satisfaction. Additionally, low-cost and high-quality services stand as mediating variables for patient satisfaction. By emphasizing on innovation and knowledge management, the current study’s results indicate the significance of low-cost and high-quality services for satisfied patients. The study concludes with implications for research and directions for future study. For the first time, the current study proposed a model to examine how low-cost and high-quality services mediates the impact of cost and quality management-oriented innovation on patient satisfaction.

To characterize the process of lead-time reduction in EPC project-based organizations, including the engineering, procurement, and construction activities, various elements such as organizational issues, firm resources, used methods and techniques, and performance measuring tools are important. In this study, the four mentioned elements are evaluated through a survey in different EPC project-based organizations. The survey is sent to only experts and managers who are involved in EPC projects, and the obtained data is used to test the relationship between the mentioned variables and the lead time of developing new products. This evaluation is followed by a set of generalized lessons learned and courses of action to improve the development process. Additionally, the attributes of performance measurement in such projects are scrutinized. Therefore, to analyze the impacts of the mentioned variables and their variations on the performance measurement, a mathematical model based on the fuzzy approach is developed. The results show that all of the four considered variables are correlated to the lead time and affect the quality perceived by the main client and the cost of the project. Moreover, data obtained from the proposed mathematical formulations illustrated that the fuzzy modeling approach is an effective method to predict the performance measurement level when the levels of the input variables are given.