Current Organizations / Institutes

The organizations/institutes from the scholar's latest article


Tânia Santos has a total of 8 co-authors. Here are the top co-authors by number of shared publications:


Latest Publications

  • Open Access

    The Mediating Effect of Motivation between Internal Communication and Job Satisfaction

    by Tânia Santos, Eulália Santos, Marlene Sousa, Márcio Oliveira

    Communication in organisations is essential for them to be competitive in a global world that is constantly changing. Internal communication especially can be a highly effective and useful strategic tool for improving organisational performance through employee motivation and satisfaction. Based on a questionnaire survey completed by 426 employees of Portuguese organisations, this work aims to understand, using a partial least squares structural equation model, the importance of internal communication in the motivation and satisfaction of Portuguese employees. The results show that internal communication in organisations directly influences job satisfaction and also indirectly, through motivation at work, giving motivation at work the role of mediator. It is therefore important for Portuguese organisations to invest in effective internal communication strategies in order to promote employee motivation and satisfaction, recognising motivation as a key mediator in the relationship between internal communication and job satisfaction.


  • Open Access

    The Influence of Empowerment on the Motivation of Portuguese Employees—A Study Based on a Structural Equation Model

    by Marlene Sousa, Eulália Santos, Tânia Santos, Márcio Oliveira

    Over the last few years, in a continuous and growing way, the motivation of employees has been studied and it is currently agreed that it is an important work factor that significantly influences productivity and individual performance in an organisational context. As an influential factor for this motivation, we can find psychological empowerment in the sense that it gives employees freedom and confidence. This study aimed to understand the role of psychological empowerment in employee motivation. Empowerment can be translated, in a business context, into the training and valorisation of collaborators with a sense of their commitment to better the individual and, consequently, global performance of the organisation. In this research, empowerment was considered a motivational factor in achieving organisational objectives. The methodology used was of a quantitative nature based on a questionnaire survey that aimed to analyse psychological empowerment and the motivation of 620 individuals working in Portuguese organisations in the industry and services sectors. The results obtained, which were based on a structural equation model, show that psychological empowerment at work positively influenced employee motivation, with the meaning and self-determination dimensions contributing the most to motivation. The results obtained in the study have the potential to benefit both employees and organisations, contributing to a more productive and healthy working environment.


  • Open Access

    Determinants of the Entrepreneurial Influence on Academic Entrepreneurship—Lessons Learned from Higher Education Students in Portugal

    by João M. Lopes, Márcio Oliveira, José Oliveira, Marlene Sousa, Tânia Santos, Sofia Gomes

    Academic entrepreneurship is becoming increasingly important to the field of research as well as to policy makers due to its ability to contribute to the economic, technological, and social development of regions and countries. This research aims to evaluate the determinants that influence the interest of Portuguese higher education students (HEI’s) to become entrepreneurs. The methodology used is quantitative and uses structural model equations. The results obtained demonstrate that the student’s perception of business skills, business growth skills, strategy, and successful business are key factors that students take into account in their entrepreneurial orientation. The research contributes to this theory by adding new knowledge to the literature on the perception of the HEI’s students to become entrepreneurs, specifically the students of Portuguese universities. In practical terms, the contributions offered within this research are based on suggestions for the third mission of universities, explicitly knowledge transfer to the community, business groups, and policy makers, as well as the creation of the essentials within university boundaries to promote entrepreneurship amongst its students. The research is original and innovative, as no research on this field with all the aggregated elements under study has been previously performed in Portugal. Furthermore, the obtained results can translate into ideas that potentially create jobs.


  • Open Access

    The Impact of Gender on Entrepreneurial Intention in a Peripheral Region of Europe: A Multigroup Analysis

    by Sofia Gomes, João Morais Lopes, José Oliveira, Márcio Oliveira, Tânia Santos, Marlene Sousa

    The last two decades were characterized by an increase in attention on entrepreneurship. An emerging trend in the literature is associated with the different contributions that genders may have regarding entrepreneurship and entrepreneurial intentions. This paper assesses gender impact on entrepreneurial intention in a peripheral region of Europe. The methodology used is quantitative and based on a sample of 1114 observations. The obtained results suggest that women’s perceived behavioral control does not have a less direct positive impact on entrepreneurial intention when compared to men’s. Women’s personal attitude has a less direct positive impact on entrepreneurial intention when compared to men’s, as social norms, on the one hand, have a less direct positive impact on women’s personal attitude when compared to men’s, and, on the other hand, have a less direct positive impact on women’s perceived behavioral control when compared to men’s. Finally, it was also verified that social norms have a less positive indirect impact through personal attitude and perceived behavioral control on women’s entrepreneurial intention when compared to men’s. These findings contribute to enlighten the literature by strengthening the theoretical framework on women’s entrepreneurial intention in peripheral regions. Regarding practical contributions, suggestions are addressed to public decision makers, universities, and civil society, to adopt practices to increase entrepreneurship in women. This research is original because it is the first to perform this study in Portugal, a peripheral region of Europe.


  • Open Access

    Physical Health of Food Consumers during the COVID-19 Pandemic

    by José Oliveira, Tânia Santos, Marlene Sousa, João M. Lopes, Sofia Gomes, Márcio Oliveira

    The present research aims to analyze the habits observed in the perception of the general physical health condition of Portuguese food consumers in the COVID-19 pandemic. The investigation is focused on indicators such as weight, physical activity, and consumption habits through the adoption of healthy and not healthy food. Centered on a quantitative approach, the research is based on the application of a questionnaire to a sample of 741 Portuguese consumers, between November 2020 and February 2021, a period during which the most severe measures of social isolation were imposed by the Portuguese government, since the beginning of the pandemic. Moreover, the questionnaire was applied to consumers over 18 years old. According to this population, and considering a 95% confidence level and a margin of error of 4%, the sample has a minimum of 601 responses. Being so, the results of this research are representative for the Portuguese food consumers. The theoretical model was estimated using Partial Least Squares (PLS) in the Smart PLS 3.0 software. The obtained results allowed us to conclude that the Portuguese perception of their weight did not change in the pandemic, despite showing that in general, the pandemic had a negative impact on their physical condition. On the other hand, the results show that the Portuguese associate the practice of physical exercise with physical well-being. Respondents also confirm a positive relationship between “positive eating behaviors (such as consumption of fruits and vegetables, low saturated foods and rich in monounsaturated and polyunsaturated fats” and water consumption) and “the perception of physical health in general”. On the contrary, respondents’ perception of the choice of negative eating behaviors (measured by the consumption of products with a high content of salt and sugar, snacks, and processed frozen and pre-cooked foods) have a negative impact on the “assessment of physical health, in the COVID-19 pandemic”. Hence, it was concluded that the Portuguese consider that an eventual increase in weight does not necessarily correspond to a perception of worse physical health; the practice of physical exercise and good eating habits corresponds to a perception of better physical health; the adoption of bad eating habits corresponds to the perception of bad physical health.


  • Open Access

    Entrepreneurial Intention before and during COVID-19—A Case Study on Portuguese University Students

    by João M. Lopes, Sofia Gomes, Tânia Santos, Márcio Oliveira, José Oliveira

    The present research aims to compare the entrepreneurial intention of university students before and during the Covid-19 pandemic. For this purpose, some dimensions were analyzed, such as the availability of this target audience to undertake an activity at their own risk, the preference for a future while employed by others, their perception of the values that society places on entrepreneurship, and the entrepreneurial abilities/skillsets. A comparative study of a quantitative nature was used, associating two samples composed of students of higher education in Portugal, the data were obtained before and during the COVID-19 pandemic. The analysis of the results permits us to conclude: (1) in the circumstances of macroeconomic changes resulting from the COVID-19 pandemic, entrepreneurial activity does not decrease; (2) respondents are less interested in being employed by others and more attracted to being entrepreneurs; (3) there is a growing concordance with the values that society places on entrepreneurship; and (4) there is now a greater aptitude for entrepreneurial activity. The present research is original, as it compares data obtained in different contexts of economic and social stability. It contributes to theory and practice, in the sense that it points to conclusions in the opposite direction of other studies carried out in situations of disasters of another nature, and can serve as a reference for the development of strategies to promote entrepreneurship, within higher education institutions and official entities to publicize and promote new public policies.


  • Open Access

    Opening the “Black Box” of University Entrepreneurial Intention in the Era of the COVID-19 Pandemic

    by Sofia Gomes, Marlene Sousa, Tânia Santos, José Oliveira, Márcio Oliveira, João M. Lopes

    This research aims to study the determinants of entrepreneurial intention in academia and compare the outcomes from two different moments, before and during the COVID-19 pandemic. For this purpose, a quantitative methodology was used, whereby a questionnaire was given to higher education students in these two chronological moments. From the obtained results, it was possible to ascertain that, given the motivational dimension, the attitude towards behavior and perceived behavioral control are having a positive impact on entrepreneurial intentions during the pandemic and that subjective norms have a negative impact on entrepreneurial intentions. This relationship of influences is unchanged, either before or during the pandemic. Regarding the environmental dimension, both of the variables under analysis are having a negative impact on entrepreneurial intention during the pandemic period, which corresponds to an aggravation or loss of positive influences when compared to the context before the pandemic, and the next assessment had a positive impact on entrepreneurial intentions. On the theoretical contributions, the findings are very important, as they strengthen the literature on entrepreneurial intentions, and in specific contexts of social and economic instability. As for practical contributions, this research suggests actions to agents with an important intervention role in the community, one of these agents is Higher Education Institutions, which play a determining role by creating a positive environment to support their students’ entrepreneurial intent. This research is original, as far as we are informed, and it is the first to study entrepreneurial intention in academia during the COVID-19 pandemic in the Portuguese context. Moreover, we suggest that the obtained results should be succeeded by further studies to confirm the evolutionary trends now identified on the subject under analysis.


  • Open Access

    Strategy and Human Resources Management in Non-Profit Organizations: Its Interaction with Open Innovation

    by Márcio Oliveira, Marlene Sousa, Rui Silva, Tânia Santos

    The socioeconomic changes that many countries have been experiencing in recent decades, caused by structural factors or by specific circumstances, where the pandemic crisis of COVID-19 is only the most recent example, have posed challenges to organizations, which present themselves more and more and in various forms as threatened by the possibility of fulfilling their mission. Public and private sectors increasingly present themselves as insufficient to respond effectively to day-to-day requests. This context of instability and the resulting impacts for non-profit organizations pose serious problems to the way in which governance is exercised and served as a motivation for carrying out a study that aimed to understand the influence of strategy and human resources on the governance of these organizations. A review of the literature on the variables under study made it possible to identify the sub-dimensions associated with each one of them and the respective indicators. Thus, for a quantitative study, it was possible to apply a questionnaire to 242 Holy Houses of Mercy in Portugal to understand the direct and indirect influences of strategic management and human resources management on the governance of these institutions. The results obtained show the existence of a positive relationship between the variables under analysis, confirming that not only do these variables influence, by themselves and directly, the governance of the institutions studied, but also the strategy influences human resources policies, which in turn have implications for the way the Holy Houses of Mercy deal with aspects associated with governance. It is concluded that, in general, for these organizations to be more effective in efforts to improve their governance processes, they must focus on strategic management and human resources management instruments.


  • Impact of the COVID-19 Pandemic on the Secretarial Role in Organizations

    by Tânia Matos Santos, Marlene Filipa Sousa, Márcio Sol Oliveira

    The COVID-19 pandemic has brought a global downturn in economic activity, with new social and economic conditions. For executive secretariat professionals, the pandemic has significantly contributed to change the way they operate, their tasks, activity, and importance in the organizations. The present investigation intends to understand the perception of the executive secretarial professionals of companies about the exercise of their profession, before and during the COVID-19 pandemic. Results obtained show that there have been significant changes in the new conditions and requirements inherent to the exercise of the profession, in terms of their competencies and responsibilities, as well in the implementation of new forms of work.