Joëlle Coutaz

We propose a hierarchical framework for collaborative intelligent systems. This framework organizes research challenges based on the nature of the collaborative activity and the information that must be shared, with each level building on capabilities provided by lower levels. We review research paradigms at each level, with a description of classical engineering-based approaches and modern alternatives based on machine learning, illustrated with a running example using a hypothetical personal service robot. We discuss cross-cutting issues that occur at all levels, focusing on the problem of communicating and sharing comprehension, the role of explanation and the social nature of collaboration. We conclude with a summary of research challenges and a discussion of the potential for economic and societal impact provided by technologies that enhance human abilities and empower people and society through collaboration with Intelligent Systems.

We propose a hierarchical framework for collaborative intelligent systems. This framework organizes research challenges based on the nature of the collaborative activity and the information that must be shared, with each level building on capabilities provided by lower levels. We review research paradigms at each level, with a description of classical engineering-based approaches and modern alternatives based on machine learning, illustrated with a running example using a hypothetical personal service robot. We discuss cross-cutting issues that occur at all levels, focusing on the problem of communicating and sharing comprehension, the role of explanation and the social nature of collaboration. We conclude with a summary of research challenges and a discussion of the potential for economic and societal impact provided by technologies that enhance human abilities and empower people and society through collaboration with intelligent systems.

This article reviews surveys, design spaces, and frameworks related to the design of persuasive interactive systems, with a particular focus on energy. We first propose a cartography of these conceptual tools. Most previous work focuses on persuasion principles but is difficult to apply for the software design and engineering of persuasive interactive systems. As a result, we propose UP+, a new framework that synthetizes and revisits existing surveys, design spaces, and frameworks from the software engineering perspective of persuasive interactive systems. Cet article propose un état de l’art d’espaces de conception et d’études pour les systèmes interactifs persuasifs, en particulier dans le domaine de l’énergie. Nous établissons et proposons une cartographie des principes de persuasion et des caractéristiques des systèmes persuasifs captées par ces outils. Nous observons que la plupart de ces outils sont difficiles à exploiter pour l’ingénierie de ces systèmes. Aussi, à partir de cette cartographie, nous proposons le framework UP+ qui synthétise et revisite ces outils d’un point de vue de l’ingénierie des systèmes interactifs persuasifs.

We present an experience with the development and evaluation of AppsGate, an ecosystem for the home that can be programmed by end-users. We show the benefits from using the homes of the project team members as real-life living-labs. In particular, we discuss the first person perspective experience as an effective way to conduct longitudinal experiments in real world settings. We conclude that a programmable habitat is desirable provided that attention cost is minimized Cet article présente un retour d’expérience avec la mise en oeuvre et l’évaluation d’AppsGate, un écosystème domestique programmable par l’habitant. Nous montrons l’apport de l’utilisation des domiciles de membres du projet tout au long du processus de développement, et notamment l’intérêt de « vivre avec » comme technique d’expérimentation longitudinale

SPOK is an End-User Development Environment that permits people to monitor, control, and configure smart home services and devices. SPOK has been deployed for more than 4 months in the homes of 5 project team members for testing and refinement, prior to longitudinal experiments in the homes of families not involved in the project. This article reports on the lessons learned in this initial deployment.

EUD4Services (End-User Development for Services) workshop, in Conjunction with AVI 2010, Rome, May 2010