Gaelle Fitong Ketchiwou
Current Organizations / Institutes
The organizations/institutes from the scholar's latest article
Previous Organizations / Institutes
The organizations / institutes from the scholar's other articles in the past ten years
Research Subjects
Gaelle Fitong Ketchiwou has a total of 9 co-authors. Here are the top co-authors by number of shared publications:
- Lineo Winifred Dzansi
Department of Business Management, Faculty of Management Science, Central University of Technology, Free State, Private Bag X20539, Bloemfontein 9300, South Africa
3 shared publications - Patrick Ngulube
School of Interdisciplinary Research and Graduate Studies, University of South Africa
3 shared publications Patrick Ngulube
2 shared publications- Freda van der Walt
Central University of Technology
1 shared publication - Josiline Chigwada
University of South Africa, Pretoria, South Africa
1 shared publication Matsidiso Nehemia Naong
Department of Business Management, Central University of Technology, Free State, Bloemfontein, South Africa
1 shared publication
Latest Publications
- Open Access
- 15 October 2026
- Published by Ifjúsági Paktum Egyesület in GiLE Journal of Skills Development
- Vol. 6 (2) , 45-67
Creating avenues for women to benefit from digitalization
There is a rapid transformation in digital technologies worldwide, and digitalisation is now part of all major economic sectors, thereby impacting labour markets. However, women still lag behind men and are not fully benefiting from the opportunities that come with digitalisation. This paper aims to unpack what is needed for women to benefit from digitalisation. The PRISMA protocol was used to perform a comprehensive search across EBSCO, ProQuest, Web of Science, ScienceDirect, Scopus, JSTOR, Emerald, and Google Scholar, from which 60 papers were retained after screening. Articles were analysed in-depth using a thematic approach. Findings reveal the need for governments to design initiatives to raise awareness, increase access, and promote the usage of digital technologies, tools, and devices at affordable prices. Supporting digital infrastructure, partnerships, household conditions and a legal framework are vital. Together with educational institutions, governments should also develop strategies to boost education and digital skills development, mentorship, and networks to empower women to leverage digital opportunities. There is also a need to ensure social and work-life balance support to help women leverage digitalisation. Hence, governments, educational institutions, private entities, civil society groups, and women need to collaborate to implement tangible actions that ensure meaningful access to technology and the benefits of digitalisation. By synthesising dispersed evidence from 60 studies, this study integrates conditions, capabilities, and support systems needed for women to benefit from digitalisation and provides actionable initiatives at multiple levels. This paper highlights the relevance of access to technology, and the need for pathways, capability enhancement, and enabling conditions that make digital skills available for the entry of young women into the labour market and for their career progression in a digital era. These findings can reduce the digital gender divide, improve women’s labour market participation, or inform policy and practice.
- 15 October 2026
- Published by Ifjúsági Paktum Egyesület in GiLE Journal of Skills Development
- Vol. 6 (2) , 45-67
Open AccessCreating avenues for women to benefit from digitalization
There is a rapid transformation in digital technologies worldwide, and digitalisation is now part of all major economic sectors, thereby impacting labour markets. However, women still lag behind men and are not fully benefiting from the opportunities that come with digitalisation. This paper aims to unpack what is needed for women to benefit from digitalisation. The PRISMA protocol was used to perform a comprehensive search across EBSCO, ProQuest, Web of Science, ScienceDirect, Scopus, JSTOR, Emerald, and Google Scholar, from which 60 papers were retained after screening. Articles were analysed in-depth using a thematic approach. Findings reveal the need for governments to design initiatives to raise awareness, increase access, and promote the usage of digital technologies, tools, and devices at affordable prices. Supporting digital infrastructure, partnerships, household conditions and a legal framework are vital. Together with educational institutions, governments should also develop strategies to boost education and digital skills development, mentorship, and networks to empower women to leverage digital opportunities. There is also a need to ensure social and work-life balance support to help women leverage digitalisation. Hence, governments, educational institutions, private entities, civil society groups, and women need to collaborate to implement tangible actions that ensure meaningful access to technology and the benefits of digitalisation. By synthesising dispersed evidence from 60 studies, this study integrates conditions, capabilities, and support systems needed for women to benefit from digitalisation and provides actionable initiatives at multiple levels. This paper highlights the relevance of access to technology, and the need for pathways, capability enhancement, and enabling conditions that make digital skills available for the entry of young women into the labour market and for their career progression in a digital era. These findings can reduce the digital gender divide, improve women’s labour market participation, or inform policy and practice.
- Open Access
- 3 June 2026
- Published by Elsevier in Social Sciences & Humanities Open
- Vol. 13
Balancing the merits and demerits of Artificial Intelligence in Human Resource Management
- 3 June 2026
- Published by Elsevier in Social Sciences & Humanities Open
- Vol. 13
Open AccessBalancing the merits and demerits of Artificial Intelligence in Human Resource Management
- 1 June 2026
- Published by Journal of Contemporary Management in Journal of Contemporary Management
- Vol. 23 (1) , 233-260
Women’s development and progression at work: Assessing the burden of family responsibilities
- 1 June 2026
- Published by Journal of Contemporary Management in Journal of Contemporary Management
- Vol. 23 (1) , 233-260
Women’s development and progression at work: Assessing the burden of family responsibilities
- Top Cited PapersOpen Access
- 24 January 2026
- Published by MDPI AG in Education Sciences
- Vol. 16 (2) , 185
A Systematic Review of Artificial Intelligence in Higher Education Institutions (HEIs): Functionalities, Challenges, and Best Practices
The rapid advancement of Artificial Intelligence (AI) technologies has significantly transformed teaching, learning, and research practices within higher education institutions (HEIs). Although a growing body of literature has examined the application of AI in higher education, existing studies remain fragmented, often focusing on isolated tools or outcomes, with limited synthesis of best practices, core functionalities, and implementation challenges across diverse contexts. To address this gap, this systematic review aims to comprehensively examine the best practices, functionalities, and challenges associated with the integration of AI in HEIs. A comprehensive literature search was conducted across major academic databases, including Google Scholar, Scopus, Taylor & Francis, and Web of Science, resulting in the inclusion of 35 peer-reviewed studies published between 2014 and 2024. The findings suggest that effective AI integration is supported by best practices, including promoting student engagement and interaction, providing language support, facilitating collaborative projects, and fostering creativity and idea generation. Key AI functionalities identified include adaptive learning systems that personalize educational experiences, predictive analytics for identifying at-risk students, and automated grading tools that improve assessment efficiency and accuracy. Despite these benefits, significant challenges persist, including limited knowledge and skills, ethical concerns, inadequate infrastructure, insufficient institutional and management support, data privacy risks, inequitable access to technology, and the absence of standardized evaluation metrics. This review provides evidence-based insights to inform educators, institutional leaders, and policymakers on strategies for leveraging AI to enhance teaching, learning, and research in higher education.
- 24 January 2026
- Published by MDPI AG in Education Sciences
- Vol. 16 (2) , 185
Top Cited PapersOpen AccessA Systematic Review of Artificial Intelligence in Higher Education Institutions (HEIs): Functionalities, Challenges, and Best Practices
The rapid advancement of Artificial Intelligence (AI) technologies has significantly transformed teaching, learning, and research practices within higher education institutions (HEIs). Although a growing body of literature has examined the application of AI in higher education, existing studies remain fragmented, often focusing on isolated tools or outcomes, with limited synthesis of best practices, core functionalities, and implementation challenges across diverse contexts. To address this gap, this systematic review aims to comprehensively examine the best practices, functionalities, and challenges associated with the integration of AI in HEIs. A comprehensive literature search was conducted across major academic databases, including Google Scholar, Scopus, Taylor & Francis, and Web of Science, resulting in the inclusion of 35 peer-reviewed studies published between 2014 and 2024. The findings suggest that effective AI integration is supported by best practices, including promoting student engagement and interaction, providing language support, facilitating collaborative projects, and fostering creativity and idea generation. Key AI functionalities identified include adaptive learning systems that personalize educational experiences, predictive analytics for identifying at-risk students, and automated grading tools that improve assessment efficiency and accuracy. Despite these benefits, significant challenges persist, including limited knowledge and skills, ethical concerns, inadequate infrastructure, insufficient institutional and management support, data privacy risks, inequitable access to technology, and the absence of standardized evaluation metrics. This review provides evidence-based insights to inform educators, institutional leaders, and policymakers on strategies for leveraging AI to enhance teaching, learning, and research in higher education.
- Open Access
- 1 January 2026
- Published by World Scientific Publishing House Ltd in Journal of Chinese Human Resources Management
- Vol. 17 (2) , 92-107
Prerequisites for the Successful Implementation of Artificial Intelligence in Human Resource Management - A Systematic Review
Porcelain Publishing is a publishing company based in Singapore. We have in our portfolio a range of high-quality, open-access, peer-reviewed journals and books from a broad spectrum of science, technology, biomedicine, engineering, education, social sciences and many more.
- 1 January 2026
- Published by World Scientific Publishing House Ltd in Journal of Chinese Human Resources Management
- Vol. 17 (2) , 92-107
Open AccessPrerequisites for the Successful Implementation of Artificial Intelligence in Human Resource Management - A Systematic Review
Porcelain Publishing is a publishing company based in Singapore. We have in our portfolio a range of high-quality, open-access, peer-reviewed journals and books from a broad spectrum of science, technology, biomedicine, engineering, education, social sciences and many more.
- Open Access
- 11 December 2025
- Published by University of Johannesburg in The Thinker
- Vol. 105 (4) , 33-48
Empowering African women with the skills required in the workplace in the Fourth Industrial Revolution (4IR)
Africa has been characterised by gender and social inequalities that have affected differentdimensions of women’s lives. Even in the modern era of the Fourth Industrial Revolution (4IR),most women do not have the right skills to secure and keep profitable employment. Grounded inhuman capital, postmodern feminism, and empowerment theories, this study unpacks how to empower African women with skills relevant in the 4IR. An integrative review approach is used. Out of 917 articles screened, 24 peer-reviewed articles (2018–2023) on 4IR, women, and Africa were retained and analysed using a manual content analysis method. Results reveal the need for a robust regulatory framework backed by government funding and support to address past inequalities and tackle the underdevelopment of 4IR and STEM (Science, Technology, Engineering, and Mathematics) skills in women.
- 11 December 2025
- Published by University of Johannesburg in The Thinker
- Vol. 105 (4) , 33-48
Open AccessEmpowering African women with the skills required in the workplace in the Fourth Industrial Revolution (4IR)
Africa has been characterised by gender and social inequalities that have affected differentdimensions of women’s lives. Even in the modern era of the Fourth Industrial Revolution (4IR),most women do not have the right skills to secure and keep profitable employment. Grounded inhuman capital, postmodern feminism, and empowerment theories, this study unpacks how to empower African women with skills relevant in the 4IR. An integrative review approach is used. Out of 917 articles screened, 24 peer-reviewed articles (2018–2023) on 4IR, women, and Africa were retained and analysed using a manual content analysis method. Results reveal the need for a robust regulatory framework backed by government funding and support to address past inequalities and tackle the underdevelopment of 4IR and STEM (Science, Technology, Engineering, and Mathematics) skills in women.
- 30 November 2025
- Published by Central University of Technology in Journal for New Generation Sciences
- Vol. 23 (1) , 148-165
PERSONAL ATTRIBUTES IN WOMEN'S DEVELOPMENT AND CAREER PROGRESSION – A QUALITATIVE APPROACH
Although there is a myriad of research on women's careers, limited research has considered the role women play in their own career development and advancement. This study aims to explore the role of personal attributes in the skills development and career advancement of women. The self-determination theory and the sustainable career model are used to unpack personal attributes vital for women's development and career progression. 234 women from the service industry in Johannesburg participated in this study. Participants were selected using a convenience sampling method. Free-text comments were gathered through open-ended questions in a questionnaire. The manual thematic analysis approach was used to analyse data. Findings reveal that personal attributes such as effort, willingness, motivation, determination, and optimism are vital for women's skills development. Likewise, inspiration, determination, hard work, effort, ownership, assertiveness, and eagerness to seize opportunities are critical for women's career progression. Findings also reveal that some organisational factors can discourage and demotivate women from pursuing their career goals. Therefore, women need to take personal responsibility to drive their careers forward. Organisations should motivate women and encourage them to actively take charge of their careers.
- 30 November 2025
- Published by Central University of Technology in Journal for New Generation Sciences
- Vol. 23 (1) , 148-165
PERSONAL ATTRIBUTES IN WOMEN'S DEVELOPMENT AND CAREER PROGRESSION – A QUALITATIVE APPROACH
Although there is a myriad of research on women's careers, limited research has considered the role women play in their own career development and advancement. This study aims to explore the role of personal attributes in the skills development and career advancement of women. The self-determination theory and the sustainable career model are used to unpack personal attributes vital for women's development and career progression. 234 women from the service industry in Johannesburg participated in this study. Participants were selected using a convenience sampling method. Free-text comments were gathered through open-ended questions in a questionnaire. The manual thematic analysis approach was used to analyse data. Findings reveal that personal attributes such as effort, willingness, motivation, determination, and optimism are vital for women's skills development. Likewise, inspiration, determination, hard work, effort, ownership, assertiveness, and eagerness to seize opportunities are critical for women's career progression. Findings also reveal that some organisational factors can discourage and demotivate women from pursuing their career goals. Therefore, women need to take personal responsibility to drive their careers forward. Organisations should motivate women and encourage them to actively take charge of their careers.
- Open Access
- 30 June 2025
- Published by Panevropska univerzita, a.s. in International Journal of Entrepreneurial Knowledge
- Vol. 13 (1) , 23-42
CHALLENGES OF INNOVATIVE ENTREPRENEURSHIP IN A TECHNOLOGICAL ERA: AN INTEGRATIVE REVIEW
The COVID-19 pandemic significantly affected entrepreneurs, compelling them to close, downsize, diversify, or adopt innovative approaches to stay afloat. This global challenge, coupled with technological disruptions, resulted in many losing their jobs and entering the competitive entrepreneurship space that requires them to be innovative to succeed. However, without the right resources, context, and environment, entrepreneurs may struggle to innovate. This paper aims to investigate the challenges to innovative entrepreneurship in a technological era. We used an integrative review to synthesize challenges to innovative entrepreneurship from 42 empirical studies in different countries worldwide. A thematic approach was used to analyse the content of the articles. Results reveal that factors related to the entrepreneur’s skills and traits impede innovative entrepreneurship. Also, challenges related to finance, human resources, operational capabilities, and marketing obstruct innovation in entrepreneurship. In addition, environmental factors related to the country, social and cultural norms, and the entrepreneurship ecosystem pose challenges to innovative entrepreneurship. Innovation has become the order of the day, and knowledge of the obstacles to innovative entrepreneurship is vital. Findings can help in designing all-around support to promote innovative entrepreneurship.
- 30 June 2025
- Published by Panevropska univerzita, a.s. in International Journal of Entrepreneurial Knowledge
- Vol. 13 (1) , 23-42
Open AccessCHALLENGES OF INNOVATIVE ENTREPRENEURSHIP IN A TECHNOLOGICAL ERA: AN INTEGRATIVE REVIEW
The COVID-19 pandemic significantly affected entrepreneurs, compelling them to close, downsize, diversify, or adopt innovative approaches to stay afloat. This global challenge, coupled with technological disruptions, resulted in many losing their jobs and entering the competitive entrepreneurship space that requires them to be innovative to succeed. However, without the right resources, context, and environment, entrepreneurs may struggle to innovate. This paper aims to investigate the challenges to innovative entrepreneurship in a technological era. We used an integrative review to synthesize challenges to innovative entrepreneurship from 42 empirical studies in different countries worldwide. A thematic approach was used to analyse the content of the articles. Results reveal that factors related to the entrepreneur’s skills and traits impede innovative entrepreneurship. Also, challenges related to finance, human resources, operational capabilities, and marketing obstruct innovation in entrepreneurship. In addition, environmental factors related to the country, social and cultural norms, and the entrepreneurship ecosystem pose challenges to innovative entrepreneurship. Innovation has become the order of the day, and knowledge of the obstacles to innovative entrepreneurship is vital. Findings can help in designing all-around support to promote innovative entrepreneurship.
- 15 January 2025
- Published by UNISA Press in African Journal of Employee Relations
- p. 25 pages
The Role of Legislation in Developing and Advancing Women in the South African Workplace
Despite several laws promulgated to mitigate workplace gender inequalities in South Africa, women continue to face challenges in their development and career advance in the workplace. This study aims to examine the role of legislation aimed at promoting gender equality play in the development and career advancement of women. The pluralist world view allowed the researcher to use a mixed research method (ie qualitative and qualitative approach). A total of 412 women in the service industry in Johannesburg, South Africa, were selected through a convenience (non-probability) sampling method. Regression analysis revealed that legislation aimed at promoting gender equality is not statistically linked to the skills development and career advancement of women. Thematic analysis showed that having relevant policies and strong ethical standards can help organisations comply with existing gender laws. However, the lack of implementation of existing policies, coercive compliance and discriminatory practices that exclude certain groups hinder compliance with legislation. This research was limited to women working in the service industry in Johannesburg. Organisations need to go beyond compliance with legal requirements and adopt customised strategies to promote gender equity in the development and advancement of women to top positions. The South African government must examine and review gender-related laws applicable to the workplace to ensure that they fulfil their purpose. This research is original in that it investigates the application of gender-related legislation in the workplace using a mixed-method approach. Future research should consider women in other industries, using a more representative sampling method.
- 15 January 2025
- Published by UNISA Press in African Journal of Employee Relations
- p. 25 pages
The Role of Legislation in Developing and Advancing Women in the South African Workplace
Despite several laws promulgated to mitigate workplace gender inequalities in South Africa, women continue to face challenges in their development and career advance in the workplace. This study aims to examine the role of legislation aimed at promoting gender equality play in the development and career advancement of women. The pluralist world view allowed the researcher to use a mixed research method (ie qualitative and qualitative approach). A total of 412 women in the service industry in Johannesburg, South Africa, were selected through a convenience (non-probability) sampling method. Regression analysis revealed that legislation aimed at promoting gender equality is not statistically linked to the skills development and career advancement of women. Thematic analysis showed that having relevant policies and strong ethical standards can help organisations comply with existing gender laws. However, the lack of implementation of existing policies, coercive compliance and discriminatory practices that exclude certain groups hinder compliance with legislation. This research was limited to women working in the service industry in Johannesburg. Organisations need to go beyond compliance with legal requirements and adopt customised strategies to promote gender equity in the development and advancement of women to top positions. The South African government must examine and review gender-related laws applicable to the workplace to ensure that they fulfil their purpose. This research is original in that it investigates the application of gender-related legislation in the workplace using a mixed-method approach. Future research should consider women in other industries, using a more representative sampling method.
- Open Access
- 18 March 2024
- Published by MDPI AG in Businesses
- Vol. 4 (1) , 115-116
Correction: Fitong Ketchiwou, G.; Dzansi, L.W. Examining the Impact of Gender Discriminatory Practices on Women’s Development and Progression at Work. Businesses 2023, 3, 347–367
There was an error in the original publication
- 18 March 2024
- Published by MDPI AG in Businesses
- Vol. 4 (1) , 115-116
Open AccessCorrection: Fitong Ketchiwou, G.; Dzansi, L.W. Examining the Impact of Gender Discriminatory Practices on Women’s Development and Progression at Work. Businesses 2023, 3, 347–367
There was an error in the original publication