Anwaar Al-Kandari

1. All across the globe, governments are expanding their efforts to implement digital transformation, in a bid to make operations and service delivery more efficient and thus add value to public se...

Purpose: This study investigates the interrelated impacts of environmental pressure and artificial intelligence (AI) integration on workforce sustainability and organizational adaptability. Design/Methodology/Approach: A cross-sectional survey of 272 HR professionals and leaders in Kuwait was conducted, and structural equation modeling (SEM) in JAMOVI was used to test direct and mediating effects among the constructs. Findings: AI integration (β = .492, p < .001) and environmental pressure (β = .265, p < .001) significantly influenced organizational adaptability. Workforce sustainability strongly mediated these relationships. Originality/Value: This study contributes novel insights on dual disruption adaptation in HR systems within Gulf contexts, offering an empirically validated resilience framework. Research Limitations and Implications: The study's limitations include its geographic specificity and cross-sectional design. Future research may adopt longitudinal or comparative models across industries. Practical Implications: The findings inform HR practices involving digital upskilling, AI trust-building, and environmentally responsible recruitment to bolster workforce resilience. Keywords: AI Integration; Environmental Pressure; Workforce Sustainability; Organizational Adaptability; Structural Equation Modeling; Kuwait. Citation: Alainati, S., Albadir, A., Alterkait, M., Al-Hunaiyyan, A. and Alkandari, A. (2026): Reframing Organizational Performance in the Digital Era: The Role of AI Readiness and Digital Capabilities. World Journal of Science, Technology and Sustainable Development (WJSTSD), Vol. 21, Nos. 1/2/3, pp. 67-85. WASD: London, United Kingdom.

Cloud computing is increasingly integrated into e-government initiatives to improve service efficiency (Wibisana et al., 2026). However, this integration raises unique non-technological challenges for developing countries where regulatory and institutional frameworks are still evolving. This paper examines information governance and legislative challenges that hinder effective cloud computing adoption in developing countries (Younus et al., 2025). By using Kuwait as an exploratory case, the paper employs a qualitative case study approach, incorporating a literature review and document analysis to critically examine the non-technological challenges associated with cloud computing. The analysis identifies key information governance and legislative issues that pose significant obstacles to cloud computing integration, including data security, privacy protection, and policy adequacy. To address these challenges, the cloud security framework model (CSFM) is introduced to offer a comprehensive view of legislative and information governance dimensions that support more secure and accountable cloud adoption. The framework provides a lens for government organizations to evaluate governance readiness and regulatory alignment. The paper offers practical implications for policymakers, government entities, and information technology (IT) professionals seeking to support secure and efficient cloud-based e-government services.

This study examines the impact of job demands, particularly after hours communication, on burnout and well-being among female employees in Kuwait’s Ministry of Education. This study is based on the job demands-resources (JD-R) model and boundary theory (Ashforth et al., 2000; Demerouti & Bakker, 2023). Utilizing a sample of 643 participants, the research employs principal component analysis (PCA) and linear regression to identify key predictors of well-being. Findings reveal that specific job demands, when perceived as manageable challenges, positively associate with well-being. Conversely, poor supervisory relationships significantly detract from well-being, highlighting the critical role of management support. The study highlights the importance of implementing the right to disconnect policy to enhance work-life balance and protect mental health. Implications for policy include improving supervisory relationships, providing boundary management training, and ensuring a balance between job demands and resources. Recommendations for future research include longitudinal studies and cross-cultural comparisons to further explore these dynamics. This research contributes to the growing body of knowledge on work-life balance and employee rights, offering practical recommendations for policymakers, organizational leaders, and academics.

Trust and perceived security are critical predictors of mobile payment platform adoption; however, a gap remains in examining these factors as antecedents—an essential area of focus given the prominent role of security concerns. This study explores how security measures, payment culture, perceived security, and trust influence users' attitudes toward mobile payment platforms in Kuwait. Data collected from 453 surveys were analysed and findings reveal that perceived security (PS) and trust significantly shape users' attitudes toward mobile payment adoption. Security rules and policies (SRP) and security responsibility commitment (SRC) positively influence both PS and trust, whereas security technology protection (STP) does not. Furthermore, uncertainty avoidance (UA) enhances both PS and trust. The study emphasises the importance of communicating security measures and cultural factors to build trust and encourage mobile payment adoption. These insights provide valuable guidance for service providers in developing strategies that address key drivers of user attitudes.

The objectives of this study are to investigate brand identification, brand symbolism, and brand evangelism, examining their interplay among the consumers of two frozen yogurt brands in Kuwait (PICK and Pinkberry)

The purpose of this study is to examine the comparison between sponsored and non-sponsored personal administrative factors during the COVID-19 pandemic. Over the past decade, governments around the world have started to experiment with entrepreneurial ecosystems in an effort to drive enterprise development and innovation in their economies. However, there is no consensus for sustainable policy performance in ecosystem development. Drawing on literature from strategy, institutions, social behavior, and entrepreneurship, the purpose of this study is to examine the role of entrepreneurial personal skills, management business skills, and social sustainability in receiving government funding. Using a unique dataset of 948 entrepreneurs in Kuwait from 2020-2021, we analyze a sample of two groups: those who received funding and those who did not receive funding from the National Fund for Small and Medium Enterprise Development. The finding implies that individuals who did not obtain funds have higher performance indices in management and entrepreneurial business abilities but lower social sustainability. Furthermore, business owners who did not obtain financing are less likely to have closure plans. This research has significant practical implications for the way the government distributes funds to entrepreneurs. It suggests that the financing criteria may need to be reassessed, taking into account not only managerial and entrepreneurial talents but also social sustainability factors. The results can assist policymakers in understanding how efficiently and effectively resources are allocated, particularly in the context of assisting small and medium-sized businesses.

The accelerated cyberattacks presents a severe challenge to the companies, as they seem unprepared to confront the threat of cyberattacks, they will suffer enormous losses and have their performance suffer as a result. To better serve its population and communities, Kuwait will have improved and updated its national infrastructure by 2035. This study examines how the governmental top management support, cyber security readiness, and technology readiness affect employee's organizational security adoption intentions in Kuwait governmental organizations and realization of its benefits. The quantitative method was employed in this work. The study found that top management support influencing organizational security performance mediating by cyber security readiness and technology, which affects the tangible and intangible benefits. This study can help policy makers in governmental organizations to improve cyber security adoption. The findings of this study may be utilized for enhancing the sustainability of cyber security in governmental organizations in Kuwait.